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Team Lead

Location Mumbai, India
Posted 14-August-2021


4 to 6 years of IT experience with relevant 3+ experience in ManageEngine Service Desk Plus ManageEngine OpsManager
Sound understanding of ITSM ITOM concepts
Experience to the implementation, customization, upgrade and support of SDP tools
Should have sound understanding of IT concepts like Network configurations, Backup, SAML, Firewall, Interfaces
Sound experience in working with APIs, developing FAFR, change workflows, developing custom scripts, integrations and report customization
Deep troubleshooting experience and ability to manage the demanding customers
Well versed with ITSM workflows ITIL processes followed in daily support.
Sound experience of Python JavaScript scripting
Strong troubleshooting skills
Quick learner and able to pick multiple IT tools technologies
Good verbal and written communication skills

Primary Location: India-Birlasoft Ltd (India)-Mumbai-Mahape
Job: Infra
Organization: Birlasoft Limited
Schedule: Regular
: Full-time
Job Posting: Aug 13, 2021, 2:13:21 AM

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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