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VBS Consultant

Location Noida, India
Posted 19-August-2021
At Nokia, we create technology that helps the world act together.
As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.
Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world.
Watch our video to discover how we create meaningful interactions to drive human progress.

About Customer Experience

The Customer Experience (CX) organization will provide a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. The CX organization structure ensures that our customers benefit from dedicated management attention and from our teams deep understanding of local markets. CX is also responsible for ensuring strong alignment between our customer-facing sales and delivery teams in each account.

As a Business Analyst, you would be working as business consultant for Nokia internal customers to develop Operator-specific Business Cases for Nokia MN offerings especially SON & Netact (Network Management & Configurator) offerings

Matching customer needs with Nokia SON & Netact (Network Management & Configurator)portfolio and translating solutions to provide clear customer value and benefits
Creating Why Nokia sales argumentation and related business case tools
Market and Operator research; competitor analysis and develop how-to-beat strategy for specific customer scenarios
Interface with Global teams for development of new business case tools as per requirement.
Develop a solid customer and business understanding, financials and Business Case, measuring and managing value creation

Job Responsibilities & Competencies

It is expected that candidate

Should have Complete understanding of end to end sales life-cycle and well versed with Sales terminologies & KPIs such as Total Pipeline Value, Order Intake Forecast, Total value won, Sales funnel etc.
Expertise in MS Excel & creating Customer Presentations
Proactively track opportunities status with Sales and Customer teams on a regular basis so as to take them to a logical closure which would maximize business value of Nokia solutions to the end customer.


Engg Graduate with 12yrs of experience

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on peoples lives and help to overcome some of the worlds most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.
Min 12 to 15 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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