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Fraud BP&A Analyst Security Operations Analytics

Location Mumbai, India
Posted 20-August-2021
Business/Department Objectives:

This position resides within the Citi GCB Fraud Prevention department. The team is responsible for Security Operation Analytics and driving operational efficiencies through data driven analysis.


Support and development of multiple business objectives and strategies.
Works to ensure operational processes are integrated and effective across the organization by representing the team on business projects.
Works closely with partners across the utility to perform analysis on various business processes with a focus on operational efficiency and effectiveness.
Work to define and articulate analysis requirements.
Performs validation of reporting metrics and calculations to determine that business needs are being met and if updates/corrections are required.
Participate with cross-functional teams to create and implement new/updated Analysis.
Strong communication with stakeholders within supported business area(s).
Influences decision making by providing fact based advice and counsel.
Evaluates efficiency of existing information/reporting and suggests improvements.
Mentors lower level analysts.
Acts as liaison between business users and technologists.
Good understanding of both business requirements and technology with ability to explain business needs to technologist to guide projects to completion.
Designs/analyzes moderately complex reports to satisfy management requirements.
Influences decisions through advice, counsel and/or facilitating services to others in area of specialization.


2years experience
Intermediate SAS & SQL skills preferred but not required.
Knowledge of Citi Cards or Retail Fraud processes and terminology is preferred, but not required.
Strong, creative problem solving skills (analyze and troubleshoot reports/data to ensure accuracy).
Experience in Tableau and COGNOS reporting preferred but not required.
Strong organization and planning skills.
Strong interpersonal skills (interact with various levels within the organization).
Experience in translating business needs into actions and results.
Bachelor degree is required or equivalent combination of education and experience.

Bachelors degree/University degree or equivalent experience
Min 2 to 5 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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