Job Description: Implement projects/assignments related to network maintenance, upgrade, scaling, etc. Monitor network uptime and performance, security, redundancy Install, configure and maintain switches, routers and servers. Test new features and products, document test cases and results Resolve service problems by providing the best solution to internal teams and customers. Simulating live network topology in lab and troubleshooting issues Maintain applications including regular backups, high availability, latest version and security Flexible to work at any hours as per business requirements. Updating job knowledge by participating in educational opportunities; maintaining personal networks. Maintaining SOP for all troubleshooting and problem resolution steps Enterprise customers escalations management and interaction for troubleshooting and handling of issues.
SKILLS EXPERIENCE DESIRED: Two to five years experience in NOC Support or networking related profile Strong understanding of OSI, TCP/IP Model, L2 L3 networking technologies. Strong understanding and troubleshooting experience in TCP, UDP, DHCP, DNS, ICMP, ARP, STP, LACP, MPLS, BGP Excellent (enterprise) customers handling and communication skills. CCNA / CCNP certifications are preferable. Knowledge on MS Office is mandatory Shell scripting, Perl scripting or Python scripting experience is preferable.
ACT (Atria Convergence Technologies Pvt. Ltd.) was born out of a vision to become the most admired in-home entertainment, education, and interactive services provider in India, back in 2000. Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the countrys most renowned Triple Play Service providers, bringing state-of the art services to nearly 1.5 million happy homes. Company Info