The City of San Jose is creating the civic technology foundation that helps our community thrive!
As the Capital of Silicon Valley and 10th largest city in the nation, the City of San Jos manages a large array of services and assets. The City operates on a budget of $4.5 billion, with 7,000 employees, all serving over one million residents and businesses.
The City aspires to be as innovative as the community we serve. In that quest, the people of the Information Technology (IT) Department enable the smart uses of technology that our employees and community need. IT enables municipal services through business systems, cybersecurity, productivity and collaboration tools, San Jose 311, and expert strategy and planning. IT services are powered by truly great people, a robust technology environment, and a keen sense of mission.
We promote work-life integration with a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America!
Positions & Duties
The City of San Jos is creating the civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, apply here
This is an exciting opportunity for individuals with a passion for Networking and a fervor for Unified Communications and evolving technologies. We currently have a vacancy in the Infrastructure Division supporting our enterprise network and software define networking such as NSX-T and WIFI. The ideal candidate will help build and maintain our enterprise network by conducting network design, configuration, and implementation as well as reporting on all aspects of network performance metrics and ensuring compliance with the information security policy based on the Citys security governance model. The Systems Engineer will need to be familiar with SDDC (Software Defined Data Center) to help maintain our SDN (Software Defined Network) environment.
In addition to normal business work week, this position also requires rotation-based, on-call after-hours support. The position also requires the ability to lift, carry, push, and pull materials and objects up to 60 pounds, or heavier weights, in all cases with the use of proper equipment. Under the California Government Code, all employees (who are not already in public safety fields like police or fire) are obligated to serve as Disaster Service Workers.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:
Demonstrates knowledge of and experience with engineering, implementing, supporting, and troubleshooting:Hands-on experience with VMWare vSphere 6.7 or later administration.Enterprise networks including layer 2 switching, advanced layer 3 routing (such as BGP and OSPF), network design and optimization, and access layer security protocols.Technical hands-on experience in and/or knowledge of the following are highly desirable:Enterprise WiFi and wireless broadband;Quality of Service (QOS);Application load-balancing;Network security controls such as Extensible Authentication Protocol (EAP) and Remote Authentication Dial-In User Service (RADIUS);Software-Defined Networking (SDN) configuration and management;VMWare NSX-V;VMWare NSX-T;Nutanix;Veeam backup;Firewall policy administration;Enterprise public cloud platform configuration and management;VOIP, video, and web conferencing services; and/or,IoT exposure.
Project Management Ensures support for projects and implements agency goals and strategic objectives.
Problem Solving Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Analytical Thinking Approaching a problem or situation by using a logical, systematic, sequential approach.
Teamwork & Interpersonal Skills Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Communication Skills Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other peoples ideas and thoughts.
EITE I: A Bachelor s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field.EITE II: A Bachelor s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field.
EITE I: three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime.EITE II: four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime.
Acceptable Substitutions: Two (2) years of related experience may be substituted for up to two (2) years of the education requirement.
License or Certificates:
EITE I: Possession of an industry certification that demonstrates expertise in information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA) certification, OR an equivalent professional, industry recognized certification acceptable to the City.EITE II: Possession and maintenance of a current (non-expired) industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Cisco Certified Network Associate (CCNA) certification OR an equivalent professional, industry recognized certification acceptable to the City.
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will not prepare or file a labor condition application with the Dept. of Labor.
Passing a San Jose Police Department background check is a condition of employment.
Enterprise Information Technology Engineer I: $97,364.80 $118,435.20Enterprise Information Technology Engineer II: $103,147.20 $125,673.60
The actual salary shall be determined by the final candidate s qualifications and experience. In addition to the starting salary, employees in the EITE I/II classifications shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.