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Senior Developer / Tech Lead - L2 Support

Location Bengaluru, India
Posted 22-August-2021
Description
At Nokia, we create technology that helps the world act together.
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About Strategy & Technology


The Strategy and Technology function lays the path for Nokias future technology innovation and identifies the most promising areas in which Nokia can create new value. By setting the companys vision and understanding the evolving market and business dynamics around us, the function develops a coherent business strategy, technology and architecture vision across the company, establishes a solid research foundation on which to innovate new products and solutions, and provides the critical support infrastructure that ensures all Nokia business units can deliver that vision properly and securely.


Description

Role Summary:

The Senior Developer / Tech Lead position in ST DO EA AO Automation Platform shall be a team player and responsible to develop , test, deploy and support delivery and run of complex automation sprints , hands-on technical issues resolution in quick turnaround time , deliver bug fixes and change requests in a timely manner on 8x5 Support window.

Proven Hands-on experience of process automation across the life-cycle, using technologies .Net/SQL Server / MS RPA / Power BI with experience of automating rule-based use-cases and also deep coding skills in .NET, C#, VB Macro, SQL Stored Procedure, Power BI, SharePoint workflow development, MS Power automate, MS Power Apps, MS RPA and problem-solving / bug fix delivery and analytical skills. Knowledge on AIML is an added advantage

Candidate should have a very strong expertise in automating processes and continuously collaborate with business teams on the process issues and develop / deliver new automation requirements. Candidate shall prepare and deliver design documents (PDD/SDD/TDD), automate complex processes. Responsible to work on deployment, stabilization and receive production sprints handed over from development teams or partners. Responsible to develop and deliver bug-fixes, on-the-fly-changes, Change requests and functional enhancements for the Automation sprints in production.

Responsible to capture change requirements, develop, test, deploy, secure acceptance and Operate.

Deliverables

Support and development delivery of automation solutions involving .Net , SQL Stored Procedures, MS RPA and Power BI as per support Model
Optimize the Automation code to make sure the process is working at the highest efficiency
Identify the re-usability of components and update the Object library accordingly
Proven expertise in process automation and deliver resolution on complex issues and challenges experienced by automation Sprints in quick turnaround time
Supporting existing processes and development / deployment of change requirements as part of a structured change control process
Develops and support automation processes as per the technical design document (TDD) to meet the defined requirements
Providing architectural control over solution designs to ensure consistency and continuity across the delivery
Complies with and helps to enforce design and coding standards, policies and procedures
Analyzing, understanding and documenting the business processes in detail where required
Update PDD/SDD/TDD, Operating manual, UAT TC and support documents as required
Works collaboratively with team during the product test and UAT phases and ensure the quality code and solution delivered as per SDD and TDD
Report status, issues and risks to management on a regular basis
On time quality delivery for assigned activities as per defined SLA
Participate in automation delivery performance reviews with relevant internal stakeholders & business teams
Receive KT for new Automation covering .Net , Power BI Dashboards and SQL Stored Procedures in production sprints and provide feedback on design & support documents as per structured handover to support process & its SLAs
Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
Follow Incident, Change , Problem Management and Handover to Production / R2P process
Participate in problem analysis and identify potential impact and resolve
Proven Experience in Customer escalation Management is absolutely essential


Skills


Engineering Graduate or equivalent with upto 10 years of overall IT experience and 5 years in relevant .Net , SQL Stored Procedures & MS RPA experience as per the below Skills proficiency matrix


Skillset

Proficiency

Relevant Experience

Mandatory


.Net

P4

5 to 6 Years

Yes


SQL SP

P4

5 to 6 Years

Yes


MS Power Automate

P4

2 to 4 Years

Yes


MS Power Apps

P4

2 to 4 Years

Yes


MS RPA

P4

1 to 2 Years

Yes


Power BI

P3

2 to 3 Years

Yes


SharePoint

P3

1 to 2 Years

Yes


AI Ops / ML Ops

P3

1 to 2 Years

Yes


Proficiency Table


P4

Expert


P3

Advanced


P2

Moderate


P1

Trained


Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on peoples lives and help to overcome some of the worlds most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.
Experience
Min 10 to 13 Years.

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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