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Video Operations Technician

Location Va, United States
Posted 31-August-2021
Requisition Number: 83525

Video technicians will perform a variety of tasks to ensure Audio Visual, Zoom and Digital Signageplatforms are fully operational. You will support and maintain the corporate spaces as designed and/or approved.

Responsibilities :

Support and maintain technology in conference rooms and spaces

Document and Maintain Asset Inventory Database

Respond to assigned tickets and manage them in a Trouble Ticket System

Support Poly Platform Infrastructure: RPRM & DMA

Support Zoom Dashboard Platform - Upgrade and Manage Zoom Devices

Perform Preventive Maintenance on technology in conference rooms

Perform User Acceptance Testing (UAT) for new or remodeled rooms

Perform on-call duty rotation

Perform after-hour and weekend Project work

Preform Remote support of enterprise devices

Preform Remote support of fellow team members and other sites

Manage local vender relationship at the installation/site projects level

Able to lift 50 lbs of gear

Basic Qualifications :

High school diploma, GED or equivalent certification

At least 2 years of experience with Windows 10

At least 2 years of experience WITH network connectivity

At least 1 year of experience with Cloud based video conference platforms

Preferred Qualifications : Jr Video Operations Technician

Associates or Technical Degree. Various forms of education and work experience will be


Ability to Read and Understand Architectural and Wiring Drawings

Knowledge of Audio DSPs

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position,click here .

Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at
Founded in 1988 in Tempe, Arizona 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions for organizations across the globe $8.3 billion in revenue in 2020 Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year Ranked #7 on the 2021 Fortune Worlds Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes Worlds Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

Todays talent leads tomorrows success. Learn about careers at .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: McLean || Virginia (US-VA) || United States (US) || None || None || US - Washington, DC ||

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Awards & Accolades for MyTechLogy
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Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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