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Business Analyst II

Location Gurgaon, India
Posted 01-September-2021

You Lead the Way. Weve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possibleand were proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Function Description:
American Express engages with thousands of third parties to provide goods and services. To ensure we protect our brand, avoid financial impact and adhere to regulations, all high-risk third parties must be subjected to appropriate risk management prior to contracting and on an ongoing basis.
The Third-Party Lifecycle Management (TLM) reporting team is an analytics group responsible for the data governance, transformation, Analysis and visualisation of analytical insights for TLM Operations, Business Unit and GSM leadership to support the TLM business process in Global Supply Management (GSM).
Our Analytics team not only understands how process, technology and systems works, but how the information can generate valuable and actionable insights for the business. So, if youre interested in a career in analytics, machine learning and data strategy, creating breakthrough analytical products and making an impact on our internal customers and suppliers, look no further.

Purpose of the Role:
In this role as Data Analyst, the successful candidate will be responsible for understanding analytical requirements, data transformation, applying statistical tools and ML applications and data visualization for Business Units, TLM Operations, Leadership and various other partners.
The candidate will drive success of the analytical reports by working closely with business stakeholders, maintaining a strong project management framework, developing transformation logics and providing valuable reporting.

Create and develop metrics in an objective and sustainable manner to identify performance trends and issues in a succinct and visual manner
Deliver high quality and accurate results in a timely manner
Prioritize day-to-day tasks and monthly/quarterly/annual deliverables with ad-hoc requests without impacting quality or timeliness
As a subject matter expert, the candidate will act in a lead role with cross-functional teams to understand metrics and reporting needs
The candidate will be involved in metrics needs assessments, along with the planning, collection, analysis, interpretation, and reporting of both quality and productivity metrics
Prepares and delivers reports, recommendations or alternatives that address existing and potential trouble areas in procurement operations
Managing quality metrics assist in standardization / continuous improvement and reengineering initiatives
Ensure high degree of team cohesiveness engagement
Ensure compliance to standard American reporting techniques
Predictive Analysis and visualizations for senior leadership MIS
Data mining using state-of-the-art methods
Deliver high quality and accurate results in a timely manner
Enhancing data collection procedures to include information that is relevant for building analytic systems
Processing, cleansing, and verifying the integrity of data used for analysis
Doing ad-hoc analysis and presenting results in a clear manner
Creating automated anomaly detection systems and constant tracking of its performance
6-8+ years of experience in Analytics.
Bachelors or Masters degree relevant to the industry (other credentials will be a plus)
Requires proven success and experience in MIS and related functions
Strong analytical bend and experience on analytics tools like OBIEE, Tableau, SQL, Alteryx
Excellent Visual Design skills with sensitivity to user-system interactionexperience in developing reporting solutions towards complex multi-paneled, interactive dashboards
Source to Pay Procurement knowledge would be preferred
Knowledge of operational metrics, dashboard reporting, driving SLA driven deadlines and operations is a pre-requisite
Customer management/ customer interface with experience and ability to proactively anticipate customer needs and identify their specific requirements
Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment
Strong strategic thinking skills, with the ability to identify and assess key drivers of success, implications of alternatives and recommendations for execution
Strong communication and relationship building skills
Proven strong performance behavior in previous role

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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