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Production Support Analyst

Location Mumbai, India
Posted 02-September-2021
Your field of responsibility

Equities IB IT India is looking for techno functional - Role is for FIX Engineer for EMEA Cash Equities Business.

The role involves working in Client Connectivity and Onboarding space for EMEA Cash Equities business.
Job involves front to Back Onboarding of Equity clients via FIX protocol (This includes setting up new Client IDs, limits and certification with clients) and to Support them with their trading activities.
Take ownership for issues faced by External clients and liaise with support teams to find resolution and remediation tasks.
Job also includes, ensuring our internal systems are ready to accommodate any regulatory changes within or outside the organization and to ensure we have accurate checks in accordance with the regulatory/compliance standards.
Seek to identify areas of improvements and automation and drive those ideas for the implementation. This will require analyzing the improvement areas, building functional requirements and providing solutions by working with Tools/dev team.
Working in EMEA Shifts and on Sundays to Support newly on -boarded Saudi Market.
Driving Application level Releases which includes UAT sign Offs and coordination with External clients.

Your future colleagues

We work within the Global Equities Technology & Execution Services organization within the Investment Banking (IB) technology division of the Bank. We have solid focus on Cash Equities, Prime Services and Multi-Asset Execution Services. We are expanding our remit across Asia Pacific, to become a global technology provider to our business partners

The Platform OperationsCash Equities support team (RtB) is responsible for ensuring stable Electronic Trading platform used by trading desk. The ideal candidate will have solid technical background in distributed systems, FIX onboarding and FIX Support engagements and has strong written and verbal communication skills. The candidate will be given the opportunity to have a lot of interaction directly with the clients, Business desks, Product Owners and with various technology teams within the firm.

The environment in which this candidate will work in is very energetic and high paced. The Equities RtB team is a group of highly skilled technologists who have a deep understanding of the business.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firms D&I ambition which is an integral part of our global cultural values

Remote Working? N/A - pending TWWW agreement

Your skills and experience

To join us on our journey, you should bring:


Bachelors degree or equivalent (B.E. or MCA) preferred.

Mandatory Skills

Solid experience (5-7 years) in FIX Protocol.
Solid Experience in Client Onboarding and/or working in front office environment.
Fast learner, outstanding analytical and problem solving skills.
Fair knowledge of UNIX and SQL.
Fair Knowledge about Trade Lifecycle.

Optional Requirements

Any Scripting experience (Shell/Perl).

Non-IT Skills

Excellent Team-Player.
Excellent written and verbal communication skills
Overlap with UK working hours.
Sunday Working for Saudi Market Support.
Experience of working in Investment Banking Technology
Dedication to fostering an inclusive culture and value diverse perspectives
Min 5 to 7 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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