MyPage is a personalized page based on your interests.The page is customized to help you to find content that matters you the most.


I'm not curious
2

System Administrator (Citrix) w/Government Consultant

Location Austin, United States
Posted 02-September-2021
Description

Location: 100% Remote

This position is with a government consulting firm.

JOB DESCRIPTION/RESPONSIBILITIES:
Windows server and desktop administration, Microsoft Active Directory, Knowledge of Citrix 7.x environments (XenDesktop and Director) to be able to troubleshoot client-side connectivity, Able to triage Microsoft System Center Operations Manager events, Tier 2/3 Citrix End User Augmentation Support is the specialized Citrix support needed to handle the next level of triaging after the help desk but before Citrix administrators are engaged.

BASIC SKILLS:

Secondary triage of Citrix application or desktop customer issues Reinstall Citrix Receiver (GFE only) Provide guidance or assist with successfully connecting to the Citrix environment Clear hung sessions Escalate or transfer tickets appropriately to VA staff that can resolve the issue further Coordinate with stakeholders of ticket status or request system changes. Document issue resolution steps for end users, Tier 1 Help Desk, and Tier 2 desktop support staff. Maintain end user guides Tools Knowledge: Citrix Director Citrix Studio Microsoft SCOM Microsoft Active Directory Users and Computers BigFix Remote Control Windows (Azure) Virtual Desk ServiceNOW ticketing system Microsoft Office Suite Skype for Business ________________________________________________________
For more information on this job visit:

VC5 Consulting has been named by business journals as one of the best places to work.
We offer benefits such as weekly pay, health insurance, 401k and even profit sharing to our consultants.

Corporate:

________________________________________________________
Job ID: 7790

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
Hidden Image Url