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Field Service Engineer - Digital Technologist

Location Italy, United States
Posted 08-September-2021
Description
Provide end-to-end technical support this position requires travel around the local market and require the following:


On-site technical support


Technical phone support


Tradeshow support including printer set up and calibration, demonstration and tear down.


End user training


Feedback to our US based R&D team.


Be an Ambassador for EFI


Job Requirements:

Technical degree or equivalent experience in digital, and electronic technology for printer machine


Minimum three years experience in field engineering positions on digital machine and electronic device


Knowledge of inkjet printing technology in water base ink


Knowledge in Fiery RIP and how the mange the Fiery in multiply option creating new profile and assist customer request. Other Rip software experience are appreciated


Knowledge in color theory and materials/ chemicals


Knowledge of textile process for textile digital machine and sublimation digital machine


Knowledge of personal computers, Microsoft Windows and Linux operating systems


Self-motivating personality that can independently manage a large service territory (includes effective management of EFI assets i.e. parts, tools, company information)


Good communication skills and customer focused


Required language skills: Fluent in Italian and English


This position requires extensive abroad travel at short notice


EFI is looking for a Field Service Engineer to join our Business Unit in Grassobbio (BG), Italy .

Are you inspired by a job that challenges you to be proactive and come up with new ideas that will push a product above and beyond your competitors products? EFI is the world leader in digital imaging and print management solutions for commercial and enterprise printing. This is a great opportunity to work with technology that is central to what makes us successful.

Main duties and responsibilities

Provide end-to-end technical support this position requires travel around the local market and require the following:


On-site technical support


Technical phone support


Tradeshow support including printer set up and calibration, demonstration and tear down.


End user training


Feedback to our US based R&D team.


Be an Ambassador for EFI


Job Requirements:

Technical degree or equivalent experience in digital, and electronic technology for printer machine


Minimum three years experience in field engineering positions on digital machine and electronic device


Knowledge of inkjet printing technology in water base ink


Knowledge in Fiery RIP and how the mange the Fiery in multiply option creating new profile and assist customer request. Other Rip software experience are appreciated


Knowledge in color theory and materials/ chemicals


Knowledge of textile process for textile digital machine and sublimation digital machine


Knowledge of personal computers, Microsoft Windows and Linux operating systems


Self-motivating personality that can independently manage a large service territory (includes effective management of EFI assets i.e. parts, tools, company information)


Good communication skills and customer focused


Required language skills: Fluent in Italian and English


This position requires extensive abroad travel at short notice

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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