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Sr. Technical Program Manager

Location Noida, India
Posted 09-September-2021
Manifesting and Labeling Technology Services (MLTS) include Tier1 transportation services to generate and vend out ship labels, carrier IDs and carrier route codes, and carrier manifest documents. MLTS services create these carrier artifacts for all packages processed by Amazon, including for AFN Standard Network (both inbound and outbound), Special Handling Network (including PrimeNow, Fresh and Heavy-Bulky), MFN Network, Ship With Amazon packages, Customer Returns packages, and for Subsidiaries such as Shopbob, Woot, Fabric etc.
The Transportation business has grown in scale and complexity over the last few years with the introduction of innovative business models, product evolution and geographic expansion. We have launched our journey to transform legacy platform to a NEW carrier facing product to replace a multitude of manual processes and tools.

In this role, your key responsibilities include:

Work with Internal & External Stakeholders to understand the business processes and workflow.
Develop functional specifications/requirements documents
Dealing with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines.
Work with both the Internal Software and Operations teams to launch projects and provide ongoing technical support as appropriate. Track/drive the technical aspects with the other Program Managers.
Work within and outside Amazon to encourage a fast and smooth adoption of the available services for External Fulfillment; be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required.
Work as the product owner and define roadmap in association with the stakeholders
Drive simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within program area
Manage multiple projects in program area or large challenging projects to meet business and/or organization goals
Facilitate technical trade-offs between short term team needs and long term business needs

BASIC QUALIFICATIONSExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
7years of experience working directly with engineering teams
5years of technical program management experience
The ideal candidate will have a Bachelors degree or higher in a technical field (e.g. computer science, engineering).
Prior experience as a Software Development Engineer or Technical Product/Program Role.
Prior experience in working in high paced multi-stakeholder programs
Min 7 to 10 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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