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Support Engineer

Location Hyderabad, India
Posted 10-September-2021
Description
Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.

We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth.

Amazon is earths most customer-centric company and through WW RR&S, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns, ReCommerce & Sustainability team!


BASIC QUALIFICATIONSGreat understanding of database theory and solid experience in at least one relational DBMS.
Demonstrated proficiency with Perl, AJAX, Javascript, CSS is a plus.


PREFERRED QUALIFICATIONSMS in Computer Science or equivalent
0-1 years of software development
Experience developing high quality, large scale consumer applications
Mastery of the tools of the trade, including a variety of modern programming languages (Java, JavaScript, C/C, Objective C, Python, Ruby, or C#)
Good debugging skills

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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