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PMO, service desk administrator

Location Staffordshire, United Kingdom
Posted 10-September-2021

Trustmarque, and end to end IT company, is looking for a 1st Line support analyst to join us on a client. the following duties apply:

To schedule hardware refresh deployments: Contacting End User and arranging time/date of install Determine Software Requirements Determine any special requirements Updating Old/New Asset Details


Identifying Leavers Equipment Notifying Leavers Manager of assets to be returned Manage return of assets

Core Skills

Excel data acquisition, manipulation, and reporting. User engagement (Teams, Phone, Email) Scheduling, Planning and Calendar booking Support the rollout of the M365 Email migration project Service desk experience is required but training will be provided

Additional Requirements:

Complete account administration tasks including user creation, deletion, password resets and permission changes on multiple systems Assisting in the collection of returns (Scanning, sorting, reporting)

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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