The Head of AML Transaction Monitoring Technology Strategy reports to Citi s Global Head of AML Transaction Monitoring and will be responsible for driving change and enhancements across Citi s AML Transaction Monitoring systems and related technology ensuring transaction monitoring models are maintained and deployed under a consistent technology architecture to support the AML monitoring program at scale. The role will also ensure that data required for AML transaction monitoring is properly sourced and governed to operationalize the monitoring software that ingests such data for model development and execution.
This role will partner across the AML senior leadership team, information technology teams and key business and functional partners to define, test, evolve, gain approval for and execute against the strategic vision for transaction monitoring systems and technologies at Citi.
As such, the role will entail enhancing our transaction monitoring systems and technology through the management of the AML data ecosystems informed by the intelligence derived from the results of investigations, the procurement and maintenance of technology that supports AML operations and the management of model tuning cycles while adhering to Citi s compliance risk appetite. This role also supports AML senior management on explaining AML systems and technology to audit and regulators.
The role will require an understanding of both AML risk and industry technologies, with an ability to explain compliance needs to technologists and translate technological terms and concepts into a compliance context.
In addition, this role will develop and manage an integrated model management utility to proactively identify model features, reduce noise, and improve end-user (FIU) operational efficiency. This will include all materials pertaining to model explainability as required for internal and regulatory stakeholders,
This role is responsible for assessing complex issues, structuring potential solutions, contributing to a culture of learning and continuous improvement, and driving to resolution with senior stakeholders.
Demonstrated experience and success in the context of significant change management processes and practices is a must, while knowledge of AML and financial services operations across all business lines is a plus.
As a representative and extension of the ICRM AML team, this person will liaise with regulators on critical AML issues, participate in key governance forums, risk assessment and training initiatives, and support reporting to executive governance groups.
Manage the transaction monitoring models, data mappings, and technology business requirementsOversee model sensitivity testing and related model controls; interface with regulators including CRAD, as neededInform on system architectural designs and the required elements of system enhancementsSuccessfully execute proof of concepts on emerging technology deemed suitable for transaction monitoring and pilot to production in partnership with information technology.Evolve the executable requirements and solution design with proofs-of-concept and other developments informing the vision Direct execution of AML UAT as applicable to software implementations, upgrades, and related software/infrastructure changesSupport strategic initiatives as it pertains to the transformation of Citi s transaction monitoring in line with new industry innovation objectives.Direct on model tuning cycles and incorporate outcomes of investigations and identified evolving risksOversee the change management approval process as it pertains to data ecosystems and transaction monitoring systemsEnsure all TM systems have a successful business continuity protocol to maintain operations Exhibit leadership behaviors that role model Citi s Leadership Standards, including open, constructive communication, sharing of ideas and suggestions, active listening, pro-active participation and enhancing the overall engagement levels of all key stakeholders Communicate regularly with the AML leadership team about the TM technology, ensuring their understanding of how the technology will achieve their objectives and the specific planning of how capabilities will be delivered to them for testing, piloting, etc. Identify and participate in forums (internal and external) to stay current on emerging AML changes and issues and oversee the systemic implementation of enhancements to address evolving financial crime threats. Raise and lead complex or sensitive topics to achieve appropriate actions and outcomes Interact with senior business leaders, Compliance Testing, Internal Audit and regulators.
6+ years people management experience 10+ years of experience in a highly regulated, fast paced, large global financial services firm in AML, compliance, audit, risk or other controls-focused risk management function Significant knowledge and expertise of AML regulations, systems and technology Working knowledge of SQL and PythonDemonstrated ability to assess complex issues through root cause technical analysis and other analytic techniques, structure potential solutions, and drive to resolution with various teams including IT Extensive experience with and previous exposure to internal control functions and regulators within the US; particularly banking and AML regulators Proven capability in the design and implementation of AML systems & technology; deep and broad change management implementation experience demonstrated by examples of end-to-end testing Proven experience leading large geographically dispersed teams, influencing people across locations and cultures in a complex organization with a Matrix reporting environment. Strong presentation and relationship management skills - must be an articulate and effective communicator, both orally and in writing, with an enthusiastic and approachable style Highly-motivated must be able to operate amidst complex and competing goals and can motivate others to act, with and without direct authority Experience with interacting at senior levels and maintaining credibility through solid delivery against commitments The aptitude to be comfortable acting as an agent for positive change Role model for and driver of a culture of ethics, learning and accountability. Positive, can-do attitude, action and results-oriented, decisive, and willing to take control of a situation when required; trusted advisor with sound judgment even when operating under pressure or significant stress
Bachelor s degree or equivalent experience requiredMaster s degree and/or professional certification preferred
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