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Business Analyst/COO IT

Location Pune, India
Posted 14-September-2021

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), were leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If youre looking for a career where you can make a real impression, join HSBC and discover how valued youll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst.

Role Purpose:
This role is accountable to the IT COO - Global Head of Business Management.

HSBCs Global IT Organisation (circa 40,000 FTE, $5bn costs) is one of the largest technology functions globally. Ensuring IT has the appropriate budgetary controls, process and costs analysis processes is critical to its effectiveness and ability to maintain its position as a market leader.

This purpose of this role is to own elements of the Reference Data Governance for the organisation, ensuring effectiveness of key planning billing processes and systems upon which the function operates.

This is a critical role for ensuring the implementation, effectiveness and efficiency of all Reference Data Governance, Reporting and analysis in the IT COO and Global Business Management areas. The role encompasses all Global Business / Global Function elements of Technology costs.

Principal responsibilities

Responsible for overall Governance and control Reference Data in BM Tools.
Responsible for managing end-to-end Reference Data maintenance to ensure correct Technology charges are billed
Responsible for managing and maintaining reference data golden sources like supplier, customer which is used by various Business Management Tools like Discover GPDM, Clarity, Pioneer and HIBS
Sound understanding of recharges and billing
Accountable for ensuring effective governance of the processes, as well as ensuring that the outcomes and outputs are aligned with function-wide governance and process demands
Responsible for management recharges activity
Accountable for Managing and updating reference data documentation, process documents and information sources
Ensure all reference data movement processes are quality, SLA and audit compliant
Investing in and maintain effective relationships with all functions across related stakeholders



The role holder will ideally have knowledge and experience in the following areas:

Strong stakeholder management skills, thorough knowledge of reference data governance.
Strong communication skill and fluent in English
Strong MS Excel, database, presentation and summarization skills
Demonstrates business knowledge, ideally experience of working within a complex global business unit
Positive can do attitude and self-motivated

Youll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

**Issued By HSBC Software Development Centre***

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