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Implementation Software Engineer (Entry Level w/ CS Degree)

Location Irvine, United States
Posted 14-September-2021
Description
No 3rd Parties
Fulltime/ Direct hire only
MUST be within commutable distance to OC (once safe it is required that you are in the office 1x/ week)
MUST have completed Bachelors in Computer Science Degree
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a PSE.
Our client (A B2B enterprise software company in the P2P/ AP Automation space) is hiring a Professional Services Engineer to join the expanding Team. We are seeking someone with a computer science background (and preferably some professional work experience but not required) who is responsible for configuring software to best meet customers needs and standards, to minimize technical difficulties down the road. To accomplish this, the Professional Services Engineer must have a strong desire to leverage their technical, problem-solving, and business acumen, and must have the ability to solicit business requirements, develop technical strategies, configure, and effectively demonstrate the solutions that address these requirements and provide business value.

The PSE will be responsible for the following:

Configuration of SaaS software during implementationIncluding but not limited to: Mapping data, validating that data using VB Scripts, and ultimately Automating Business Workflow/Processes via SQL Stored Procedures.The well-being of the CustomerMonitoring & overseeing customers technical needs (including: Request for Enhancements, Request for Services, and Support Tickets)Manage incoming technical product-related queries and liaise between in AM/CSM teams, Professional Services, Client Services, and the internal development teamUnderstand Customer Projects, future strategies and tech roadmapsPriorities and manage Professional Services personnel tasks

Qualifications

Bachelors Degree in Computer Science, Engineering, Math with extensive scripting experienceCreative thinking / excellent problem solving skillsExperience in SQLExcellent interpersonal, verbal and written communication skillsAbility to work independently as well as part of a teamUnderstand complex business process and translate them efficiently into codeStrong understanding of best practices and security applied to developmentBasic knowledge of Web applications, Web APIs (REST/JSON), web protocols, (i.e. http/s, JavaScript, SSL, DNS, proxies/caches, firewalls, etc..)Support customer facing engagement managers by expertly responding to technical questions and explaining features in the context of solving customers business problemsExcellent time management, multi-tasking, prioritization skills and ability to manage multiple concurrent projects

 
Awards & Accolades for MyTechLogy
Winner of
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Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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