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Senior Control-M Engineer

Location Dallas, United States
Posted 28-October-2021
Description
Title: Senior Control-M Engineer
Location: Dallas, TX (Hybrid)
Duration: Direct Hire
Compensation: $115-135k Salary
Work Requirements: US Citizen/GC Holders/Authorized to Work in the US

Overview:
TekPartners has some of the most sought after information technology positions available. As a reputable IT solutions and professional staffing provider, you can trust us to place you in the best position to further your career. We currently have an opportunity for a Job Title in City, State that could be right for you.

Job Description

Client is seeking a Senior Control-M Engineer to provide advanced level Tier 3 product support on our Control-M Engineering team. This role will; provide technical expertise on a team of engineers for our workload automation platform, help drive modernization of the platform, partner on cross-functional teams to implement new features and functions, and act as a critical contact for projects involving Control-M.

This position is designated as hybrid (In-office + remote) and should be based in a Client business
center when the time comes for our offices to re-open in 2022. Locations include: Charlotte, NC, Dallas, TX, Malvern, PA, and Scottsdale, AZ.

What we are looking for:
Deep technical knowledge and experience on; the BMC Control-M platform as a whole, all of its core components (EM, CCM, Agents, GUI, etc.), supporting services (Database, OS, etc.), and Front End client usage.
Experience with planning, scheduling, and successfully executing on complex Control-M upgrades and changes.
Strong knowledge of distributed platforms (Windows Server and Red Hat Enterprise Linux).
Experience with implementing leading edge technology solutions around DevOps practices and Cloud integration.
Ability to successfully tailor communications based upon the audience (Engineers to Management).
Growth mindset

In this role you will:
Provide advanced Tier 3 technical support services for issues elevated from the Support Center and other Technical Services groups. Ensure reliable operation of production. Diagnose and troubleshoot availability interruptions and other production issues.
Engage in the planning and implementation of new technologies and major releases for the most critical enterprise-wide IT infrastructure projects. Test, install, and migrate software, patches, upgrades, etc.
Communicate with IT groups to assess systems risks on those areas and to keep groups apprised of systems issues that may have an impact on those areas, including projected down times and business risks. Communicate with IT vendors to research and resolve issues.
Closely partner with Front End Control-M operators/schedulers as well as applications teams.
Assist in developing technical standards. Test and evaluate IT vendor products.
Maintain, monitor, and tune Production system and applications performance. Debug source code and performance problems and/or provides debugging assistance to developers. Identify opportunities to improve performance (eg, automating manual system tasks).
Train and mentor staff. Resolve complex issues elevated from staff with less experience.
Write documentation, including project plans, backup plans, business continuance, installation procedures, and troubleshooting tips. Create diagrams, including technical topology.
Add, update, and close IT Problem Management records. Research and resolves the most complex issues, and review related technology records to mitigate impact on assigned system.
Review numerous IT knowledge repositories to update technical knowledge.
Learn and understand client area business functions and requirements. Has the ability to determine the appropriate technical tool to address the client's business needs.
Thoroughly understand and comply with IT policies and procedures, especially those for
quality and productivity standards that enable the team to meet established client service
levels. Thoroughly understand and comply with Information Security policies and procedures. Verify deliverables meet Information Security and VSA requirements.
Perform remote and off hours support.
Participate in on call support rotations, special projects, and performs other duties as assigned.

Skillset/Experience:
Undergraduate degree in a related field or an equivalent combination of training and experience.
Five years' experience on Control-M, including three years' configuration and troubleshooting experience.
Excellent analytical and problem-solving skills.
Excellent written and oral communication skills.
Advanced knowledge of the following product support practices and concepts: infrastructure design, disaster recovery planning, full project delivery life cycle, IT service level agreements, performance monitoring, tuning, and debugging, network protocols (eg, TCP/IP), process/product testing and verification, software and hardware setup and configuration, computer networking, technical standards and deliverables, system log files, tasks, account management, and commands.
Advanced knowledge of one or more IT platforms and products.
Certification - Holds the appropriate technical specialty certificate/s.

Our benefits package includes: (exclude on perm placements)
Comprehensive Medical Benefits
Competitive Pay
401(k) Retirement Plan
and much more!

About TekPartners:
TekPartners has been a trusted and proven technology solutions firm for over 16 years. As an information technology partner we offer our clients proven talent through professional staffing, managed services, and IT project solutions. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We will always be people helping people, and we strive to match proven talent with the right opportunities every day.

TekPartners is an equal opportunity employer.

 
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