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Telecom Analyst II

Location New York, United States
Posted 03-January-2022
Description
Company Overview At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.We're treating cancer, one patient at a time. Join us and make a difference every day.MSK requires all new hires, volunteers, and vendors who come onsite to provide proof of COVID-19 vaccination. This is based on the COVID-19 vaccines' high level of protection and our shared responsibility in protecting our patients. Job Details Do you have experience working with wireless telecom vendors? We are seeking a Telecom Analyst to provide sophisticated technical support, troubleshooting, monitoring and management of corporate mobile devices and wired line services. We offer the chance to work with various wireless and vendors managing the Telecom Management System to validate invoices and process payments in the vendor portals and management system. We are looking for an individual with project management, analytical and problem-solving skills, who is eager to thrive in a team environment!You will:Validate charges on Telecom invoices and process invoice paymentsMange our Wireless Asset and InventoryAssist End Users with Inquiries such as function capability, carrier inquiries, tracking, monitoring, and solving issues.Contact wireless carrier to process daily orders and transactions.Work with the various Telecom and MDM vendors.Establish and upkeep of documentation as needed to support the mobile environment and the associated policies and procedures.Perform console configuration as the need arises to support mobile device management.Assist with day-to-day mobile device provisioning for end users.Provide recommendations for optimization and assist with implementation of any improvements identified.Plan and coordinate upgrade and maintenance activities for the mobile/wireless environment.Perform Proof of Concept (POC) testing for mobile technology.You Have:Undergraduate degree in a related field or an equivalent combination of training and experience.5-8 years' experience with asset management and/or Telecom billing experience.Experience with MS O365 (Outlook, SharePoint, Teams, OneDrive, etc.).Experience with iOS and Android operating systems on client devices like Verizon and AT&TTeam-oriented demeanor with good communication and interpersonal skills#LI-POST!BenefitsCompetitive compensation packages | Sick Time | Generous Vacation + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | Parental Leave & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote FlexibilityWe believe in communication, transparency, and thinking beyond your 8-hour It's important to us that you have a sense of impact, community, and work/life balance to be and feel your best.

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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