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Lead Experience Designer, Platinion (Digital BCG)

Location London, United Kingdom
Posted 04-January-2022
Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to Spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

BCG Platinion

As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence.

Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa.

Practice Area Profile
What You'll Do
At BCG Platinion we're keen to engage with experienced, passionate and creative Designers with backgrounds in Experience Design who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.
As an Experience Design Lead you will work closely with our client's leadership teams to understand their key challenges, define design Strategies, win buy-in for your recommendations and collaborate with BCG case team members to transform client potential into performance. As a Leader of the team, your work will directly influence services and products at the highest levels of private, not-for-profit and public sector organizations. We value bold ideas and respect divergent thinking in a culture built around collaboration, cooperation and mutual support.
You will lead a cross-functional team of Consultants, Product Managers, Marketers and UI experts to develop the vision of products and make design choices that create an optimal user experience.
You will provide your user experience design expertise and leadership experience in collaborative design and development. You will design and facilitate immersion sessions with multi-disciplinary clients using divergent design thinking techniques for the conceptual development of products and services. You will identify insights from customer research and market analysis and bring your research to life through digital product design, interaction design, experience vision, strategy design, user experience architecture, ideation, wireframes, prototyping and other related experience design techniques.
We are building a unique team within a growing professional services organisation, a team that will change the way our consultants and clients approach complex problems together.

What You'll Bring (Experience & Qualifications)
We're looking for an Experience Design Lead from a consulting, digital or industry environment to join our team. You will have a background in UX Design and have experience in designing intuitive engaging customer journeys and machine interactions.
At least 10 + years of end to end Experience Design experience including a range of Human Centered Design activates such as: User Research, User Experience Design, Service Design, Prototyping, Visual Design, User Interface Design and Interaction Design A strong portfolio of work where UI/Visual design is your focus Experience in leading teams of designers Embedded in multidisciplinary teams. Demonstrated experience in ethnographic research techniques and usability evaluation Experience in translating user research and usability test findings into interactive product solutions A Strong Visual communication skills, using sketching and other tools to articulate thoughts about complex problems, datasets or experimentation A Strong knowledge of a broad range of tools or technologies including Figma, Sketch, InVision, Principle, Framer, Adobe XD, or similar prototyping tools and AfterEffects A strong portfolio of work that demonstrates strong human centered design capabilities and core craft-skills across a variety of clients and industries showing process, methodologies and success Know-how to driver operational and client service excellence, presenting project results to C-Level Experience working within both Agile/SCRUM methodologies Strong stakeholder conversation and relationship management experience Ability to work under pressure A Bachelor or Master's degree with above average academic performance in a design related discipline such as: Interaction Design, Interface Design, Human Computer Interaction, Service Design with an emphasis on User Experience

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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