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Manager, Business Intelligence

Location Bengaluru, India
Posted 09-January-2022
Fulfillment Centers (FCs) are the physical engine at the heart of Amazon, that move billions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want when promised. Amazon India FC Operations team is looking for a passionate, results-oriented Business Intelligence Manager who thrives in a fast paced, data-driven environment. The selected candidate will have a passion for building scalable mechanisms that directly support the scaling of our FC Operations through strong business acumen combined with outstanding Business Intelligence Engineering, Data management, and Data Science capabilities.

In this role, you will lead a team of business intelligence engineers and data scientists to solve complex data-oriented and automation challenges for the IN Operations network. You and your team will solve real world problems and build metrics, analytical models, and business cases to improve the speed and quality of decision making across INFC Ops. Attributes that would help you succeed in this role include i) being an effective communicator and leader of various levels and audiences, ii) the capability to remain flexible and adept at learning new tools, and iii) the aptitude to inspire and implement new processes/systems within a team atmosphere. Our environment is fast paced and therefore requires detail-oriented individuals comfortable interacting or working with multiple teams (operations, business and technical).

Key responsibilities in this role include:

Hire, manage, coach and lead a high performing team of Business Intelligence Engineers and Data scientists
Engage with leadership and diversified stakeholder groups to understand their data needs; recommend and deliver ML/Business intelligence solutions to address critical challenges
Partner with the Data Engineering teams to define the data elements and data structure that the team should leverage to enable analytical capabilities
Understand business requirements and map them to technical requirements
Own data and data platforms for FC Operations.
Build and release solutions that elevate the customer experience and track impact over time.
Ensure data quality throughout all stages including such areas as data sourcing/collection, ground truth generation, normalization, transformation etc.
Analyze the customer issues at individual and aggregate level to draw key insights and inform programs and business prioritization
Develop efficient data querying infrastructure for both offline and online use cases.
Raise the bar of team on critical skill sets such as Data Engineering, Machine Learning & Front End development.

BASIC QUALIFICATIONSUndergrad or higher degree from Computer Science, Engineering, Mathematics or a related field
6years of experience as a Data Engineer, BIE, or a similar role and 2year experience managing data professionals (data engineers or business intelligence engineers)
Demonstrated skill in data modelling, data warehousing, SQL, and building ETL pipelines
Experience working with AWS with a strong understanding of Redshift, EMR, Athena, Aurora, DynamoDB, Kinesis, Lambda, S3, SNS, SQS, EC2, QuickSight, etc.
Experience leading and influencing the data strategy of your team or organization and setting roadmap priorities
Excellent stakeholder management and communication skills with both business and technical teams
Coding proficiency in at least one modern programming language (Python, Ruby, Java, etc)

PREFERRED QUALIFICATIONSMBA or Masters degree in Computer Science, Engineering, Statistics, Mathematics or related field
Extensive experience in a data engineer or BIE role with a technology company. Experience working in very large data warehouse environments
Experience building/operating highly available, distributed systems of data extraction, ingestion, and processing of large data sets
Coding proficiency in at least one modern programming language (Python, Ruby, Java, etc)
Experience with statistical modelling / machine learning.

Job details

IN, KA, Bengaluru

Business Intelligence
Min 6 to 9 Years.

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