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Digibank Malaysia Project - Head of Technical Support

Location Malaysia, Malaysia
Posted 24-June-2022

Get to know our Digital Bank Team:
We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered. Grab is leading a consortium to apply for a Digital Bank licence and will build a bank with the right foundation - using data, technology and trust to solve problems and serve customers. We have big dreams to unlock and financial inclusion for people in our region is just one. If you have what it takes, help build our new Digibank with us.
We are seeking a driven and motivated individual to join our Engineering team for our new Digibank initiative. This role will be based in Malaysia.Get to know the Role

Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery. Get a taste for how Digibank really works, behind the scenes.
Create and maintain the Delivery Roadmap for the teams you work closely with, along with the respective Tech and Product leaders.
Define the way of driving these programs and constantly find ways of improving this process in a data driven manner.
Owners of the collaboration process and tools.
Embrace Grab's culture and principles and promote an environment which embodies Grab's Principle and Values.
Drives product release cycle and cadence.The Day-to-Day Activities:

Lead large scale company-wide programs. Get hands on with project management, tech implementation, maintenance of documentation, tracking of timelines/deliverables and stakeholder management
Lead Collaboration with stakeholders across teams and roles, to identify and resolve ambiguous, multi dimensional business, legal, and product needs
Work with external/internal partners on integration and product expansion opportunities.
Brainstorm innovative ideas, identify problems, propose and implement best practices, and improve ways of working.
Work with cross functional teams of Engineers, Product Managers, Designers, Analysts and QA to ensure on time delivery.
Participate in interview loops to help Grab continue hiring top industry talent
Provide guidance, mentorship and knowledge sharing to peers. Mentor & coach team members on Product delivery. Provide constructive, honest and direct feedback to team members
Continuously find ways to help teams and the organisation improve how it delivers.The Must-Haves:

Hands on Program management and delivery management experience of 8+ years.
A project delivery or technical leadership background and strong organizational and interpersonal skills, which will enable you to succeed in Grabs fast paced environment.
An understanding of Agile is desirable but not essential, more important than your specific skill set is your can do attitude and willingness to not be constrained by your job description.
Experience leading large teams of engineers and driving large-scale projects and products, in collaboration with product, design and commercial teams.
A cultural role model with a strong sense of humility and empathy coupled with a bias for action and a passionate commitment to engineering excellence
Possess strong communication skills and can communicate complex technical topics to technical and non-technical audiences effectively.
A proven track record of getting things done/shipping projects.
Experience working in a dynamic fast moving environment where autonomy and self-decision making is needed (to an extent) and you have the ability to juggle between different Projects/tasks.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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