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VP / AVP, Technical Delivery Lead, Consumer Banking Group Technology, Technology & Operations

Location Singapore, Singapore
Posted 07-February-2023
VP / AVP, Technical Delivery Lead, Consumer Banking Group Technology, Technology & Operations - ( WD49319 )

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels.

This role involves leading cross-functional delivery of strategic, high value consumer finance programs. You will be delivering high-impact projects partnering with multiple stakeholders.

The ideal candidate will be adept in program and/or product management and operations. They will be a skilled program and project manager, problem solver, and relationship builder that earns the partner and stakeholder trust.


Lead and manage successful delivery of high impact and highly cross-functional program initiatives.
Coordinate with Product and Engineering teams to drive the execution of large scale and highly dependent technical projects.
Establish and drive adoption of program frameworks, tools and best practices.
Contribute to the definition, development and tracking of effective metrics and operational improvements.
Drive strategic cross-functional planning, leading discovery and prioritization by closely partnering with engineering leads to develop program plans, including roadmap, dependency identifications and resourcing plan.
Escalate urgent issues appropriately and driving them to closure in a timely manner.
Ability to translate product and operational requirements into actionable items required to implement and successfully launch a program.
Plan, lead and drive projects through entire lifecycle.
Foster collaborative partnerships across functional teams including remote teams.
Identify areas of risk and methods of implementation for large, complex projects.
Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.
Coordinating with key stakeholders across teams to improve alignment, develop joint priorities with the technology and business teams.
Manage highly complex issues arising from the implementation of new platform.
Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
Collaborates and partners with different business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.
Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.


Demonstrated 10-15 years progressive management experience, including large-scale Project & Programme Management.
Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.
Knowledge and management of complex program is a must.
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes, and challenge conventional practices.
Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
Project/program management leadership including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration management.
Proven competency in strategic leadership, executive communication and influence, organizational agility, cross-team collaboration, drive for results, and written and verbal communications.
Demonstrated leadership abilities, effective in matrix management and team building.
Strong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for business stakeholders and executives.
Strong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources.
Change driverSignificant experience in managing and driving change.
Highly effective in managing the risk and cost implications of IT contracts or contract negotiations.
Ability to act as in a consultative manner with both business and IT leaders to align strategy.
Knowledge in technical program management methodologies.
Experience taking ownership and delivering results in a fast-paced, dynamic environment.
Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, and familiarity with project management tools and bug/issue tracking system.
Knowledgeable in Cards Platform: VModules (CMS, FAS, ASM, ITS, ASM, TRAMS, LMS. MBS), Mainframes Tools: CICS, COBOL, VSAM, IAM, Sort, REXX, Endeavour, Changeman, JCLs, TSO/ISPF, Testing Tools: JIRA, ALM, Confluence, and Code versioning and build/deploy tools, CI/CD e.g., git, Jenkins, Bitbucket, Devops.
Min 10 to 15 Years.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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