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    Technology Jobs for Automatic Call Distributor (ACD)
  • Call Center and Customer Service Representative

    Responsibilities:Respond to and service customer calls via an inbound ACD system or emails via an email routing client.Educate and inform customers on account related billing questions, concerns and requestsProvide proper resolution that fully meets all Policies, Procedures and ProtocolsResearch and...

  • Call Center and Customer Service Representative

    We are currently seeking a Call Center and Customer Service Representative to join our team in Chicago, Illinois (US-IL), United States (US).Responsibilities:Respond to and service customer calls via an inbound ACD system or emails via an email routing client.Educate and inform customers on account ...

  • Genesys Developer

    3+ years of experience in call center applications specifically Genesys IVR, CTI, call routing and integration with ACD and dialer systemsMust understand overall Call Center conceptsExperience with installation and configuration of various Genesys framework components.Working knowledge of Avaya CMS ...

  • Curriculum Developer

    CURRICULUM DEVELOPER (JBSA-21-1126-W): Bowhead seeks Curriculum Developers with expertise in one of each of the following areas: Network Security (NSO), Incident Response (IRO), Host Security (HSO), Defense Cyber Intelligence (DCI), Cyber Command Courses (CCC) to join our Training and Instructional...

  • Technical Support Engineer-L2, MI-SYSTECH

    ESSENTIAL DUTIES AND RESPONSIBILITIES:Diagnose, isolate and/or resolve Level 2 technical software and hardware issuesProduct support, software usage assistance & operational adviceProblem diagnosis, root cause analysis & corrective actionEscalation point for issues being escalated from Level 1 globa...

  • Genesys Developer

    3+ years of experience in call center applications specifically Genesys IVR, CTI, call routing and integration with ACD and dialer systemsMust understand overall Call Center conceptsExperience with installation and configuration of various Genesys framework components.Working knowledge of Avaya CMS ...

  • Genesys IVR Developer

    3+ years of experience in call center applications specifically Genesys IVR, CTI, call routing and integration with ACD and dialer systemsMust understand overall Call Center conceptsExperience with installation and configuration of various Genesys framework components.Working knowledge of Avaya CMS ...

  • Frontend Developer

    Title: Front End Developer Location: Charlotte, NCWork Requirements: Third-party candidates are not being considered at this time; Candidates must have valid authorization to work in the US as a W2 employee.Responsibilities: Ability to provide technical leadership on front-end technologies for...

  • Web Development

    Intellect InfoTrade Private Limited - Job DetailsDate of posting: 08 Aug 21About the internship Selected intern's day-to-day responsibilities include:1. Sending regular updates about the project status2. Working on the integration of various types of services with third-party APIs3. Coordinating wit...

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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