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    Technology Jobs for Automatic Call Distributor (ACD)
  • Senior UCCE Engineer

    Senior UCCE EngineerApex Systems, the nation's 2 nd largest IT Workforce Solutions organization, has an immediate and exciting opportunity for a Voice Engineer for one of the largest Medical firms in Columbus, Ohio.? This opportunity is a 6 Month Open-ended-contract.Applicants must have 15+ years of...

  • Hiring for IVR Developer in Hyderabad

    Hi, We are looking for IVR Developers for Hyderabad location. Please find the below Job Description and start sharing the profiles. Job Title : IVR Developer Experience : 2-7 years Job Location : Hyderabad Notice Period : Immediate Joiners (Max 30 days) Job Description: Development experien...

  • Lead UX/UI designer

    Job Description Description Act as the voice of the customer in the definition of innovative digital solutionsWork with strategic design to gain an understanding of user personas, pain points and journeysProvide insights into product, technology and market trendsDevelop feature lists, user stories, ...

  • Service Center Supervisor

    ormation, please click here [********************************************************************************************* to view the EEO IsAECOM Service Center Supervisor in McLean, VirginiaUnited States of America - Virginia, McLeanJob SummaryAECOM is seeking a Service Center Supervisor/BOC Super...

  • Avaya Support Voice Engineer

    Avaya Voice Support EngineerAraneta Cubao siteTeleTech is seeking an Avaya Support Engineer to join our IT team. Together, we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that i...

  • Development Architect-s/4hana Sourcing & Procurement

    EXPECTATIONS AND TASKS Evaluates architecture risks and estimates effort for business case or backlog item, prepares management decisions on these topics Translates business and product requirements into technical requirements, models and software architecture Collects and documents requirements ...

  • Temporary ACD

    Responsibilities:* Oversee financial and operational performance of multiple accounts simultaneously, ensuring quality work, deadline and budget adherence, and that plan creation and execution map to goals* Counsel clients and troubleshoot client and internal issues* Demonstrate writing excellence w...

  • VIP Services Representative (New York New York - Las Vegas)

    Location:Las Vegas, NevadaIt is the primary responsibility of the VIP Services Representative to answer telephones in a friendly and timely manner, establish rapport, and provide excellent service by answering questions, resolving disputes and adhering to guest requests. Proactively resolve guest is...

  • Senior Cisco UCCE Engineer

    The right candidate must have a strong UCCE technical background and demonstrated experience in leading telephony initiatives Responsibilities Implement Cisco IP Telephony solutions by translating business requirements into project plans thru implementation of Cisco IP Telephony applications includi...

  • Real Time Analyst (Workforce) for QC

    RESPONSIBILITIES: Monitors queue real-time Analyzes, monitors and balances real-time staffing levels vis-a-vis call volumes, busy lines, production issues Assists during downtime Real-time analysis on a daily basis to ensure employee schedule adherence and management and tracking of off-line except...

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Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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