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    Technology Jobs for Automatic Call Distributor (ACD)
  • Business Analyst (Discovery Sciences)

    Business Analyst (Discovery Sciences)Whitehall Resources are currently recruiting for a Business Analyst with experience in Discovery Sciences for a 12 month project based in Cambridgeshire Job Description: Discovery sciences is a very large R&D team that provides world class scientific services to ...

  • Forecast Analyst

    *W2 ONLY/NO C2C* JOB DESCRIPTION: The workforce support consultant is responsible for providing application and infrastructure support to all levels of the regional and corporate workforce management teams. This support, which includes guidance on the hardware,software and interfaces of workforce s...

  • Senior Avaya Network Engineer

    Sr. Avaya Network Engineer 1 year + contract (potential contract to perm) Atlanta, GA 30309 JOB SUMMARY Sr. Avaya Network Engineer We are seeking a Sr Avaya Network Engineer to assist with implementation and support of Avaya PBX based solutions in a multi-location contact center environment. Th...

  • Desktop Support (AirWatch)

    1 Leverage knowledge and experience with ACD to parallel the needs of the business.Tracks all user problems in the agency tracking system.2 Managing day to day delivery of Services (VOIP, ACD, Carrier Network, Technology partners) to ensure adherence to defined service levels. Provide assistance to ...

  • Customer Service Representative

    Columbus, Ohio Skills : Management, customer service, csr, calling, inbound, outbound, call center, customer service representative Description : Position Details: Title: Customer Service Representative Duration: 03 months (with extension and conversion) Location: Columbus, Ohio USA - 43219Shift T...

  • Technical Support

    Rancho Cordova, California Skills : .NET, Change Management, Compliance, e-commerce, HTML, Purchasing Description : Typically has the following skills or abilities: Two years of basic to complex software troubleshooting support or equivalent experience Two years experience in a customer servic...

  • Technical Support Supervisor

    The Technical Support Supervisor (TSS) is responsible for the recruitment, development and improvement of the Tier 1 Front-line Technical Support Team. The TSS will directly supervise approximately 10-15 Product Quality Representatives (PQRs). The TSS is responsible for analyzing data on a daily, we...

  • Associate Creative Director-Writing

    Associate Creative Director-Writing-Interactive Channel-Office location: Sunnyvale (Company buses have copious pick-up points throughout the Bay Area.)(No work from home or remote options for this role.)-Permanent, full-time, salaried role with outstanding benefitsTraction's long-term partner is a F...

  • Workforce Management Systems and Process Architect

    Overview Come join the Intuit Customer Success team as a Workforce Systems & Process Architect. Help change the world by helping build the workforce management systems and processes to support the worldwide Intuit Customer Success organization. We are building a world class team to bring experts tog...

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