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    Technology Jobs for Automatic Call Distributor (ACD)
  • Technical Support Technician

    Your Journey at Crowe Starts Here:At Crowe, you have the opportunity to deliver innovative solutions to todays complex business issues. Crowes accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and...

  • Manager - Call Flow Engineer

    - 2years of experience working with contact flow design in an AWS Connect contact center environment- 3years of experience working with Avaya in a contact center environment- Experience designing, installing, administering, and troubleshooting AWS Connect and Avaya call center systems- Avaya CMS exp...

  • Manager - Call Flow Engineer

    - 2years of experience working with contact flow design in an AWS Connect contact center environment- 3years of experience working with Avaya in a contact center environment- Experience designing, installing, administering, and troubleshooting AWS Connect and Avaya call center systems- Avaya CMS exp...

  • Helpdesk Associate- Dutch

    Provide first-level supportUse troubleshooting techniques and tools to identify technical defects/issuesAssign incidents in line with documented guidelines and proceduresActively support the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout l...

  • Service Desk Analyst

    I am looking for a Service Delivery Technician on a contract basis paying up to 15ph, the site is in Essex but this role will be remote working once equipment has been collected.Essential Skills:Ability to use internal systems in relation to the roleKnowledge of Automatic Call Distributor ACD teleph...

  • Cyber Security Analyst - Host Detection

    CYBER SECURITY ANALYST - HOST DETECTION (JBSA-20-1915-W): Bowhead seeks a Cyber Security Analyst - Host Detection to support the AFCERT DCO HAC contract in San Antonio, TX. The ability of the 33 NWS to complete its mission is dependent upon the ability of conducting host security monitoring and int...

  • L2 UCCE Engineer

    L2 UCCE EngineerCarecone Pte Ltd| Date Posted: 15-Feb-2021EA Licence No: 20C0199|EA Personal Registration No: 19100090 Save JobReportJob Nature:PermanentPosition Level:Experienced, ManagerJob Category:IT-Software/Development Qualification:Diploma, Bachelor's / HonoursSalary:Login to view Job Descrip...

  • Associate SME - VoIP

    Roles ResponsibilitiesHardware Networking_Resolve / trouble shoot issues independently_Guide the lower stream members for resolution_Communicate with vendors / OEM for replacements / upgrades of Hardware / ApplicationPBX/IPT_Troubleshoot issues independently work on root cause analysis_Create script...

 
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