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Trouble ticket

A mechanism used in an organization to track the detection, reporting, and resolution of some type of problem. Depending on the complexity of the issue, the ticket will be assigned to an agent with the suitable expertise level. to resolve the issue.

This tag is listed under Project & Service Management Community



Project & Service Management

IT Blogs & Reviews



Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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