Completing this course, students will have a strong understanding of managing customer data using the SAP customer master application.
- Understanding how an optimized customer master supports an optimized order-to-cash process, as well as related business processes,
- Accessing & navigating the many screens and fields in the SAP ECC Customer Master,
- Understanding where the data comes from and how it's used in the order-to-cash process,
- Displaying, creating, changing field data and easily tracking changes,
- Business partner setup and usage,
- Reporting & Many other related topics
Students will also gain good skills at mapping customer data, implementing a customer management business, process, and designing an accurate and efficient customer to order-to-cash integration.