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Writing Process Instructions and Directions

Course Summary

Process instructions and directions are some of the most common kinds of writing for IT professionals, whether they're incidental responses to things like email queries or full-fledged manuals. This course covers writing an introduction to a set of inst

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    Course Syllabus

    ● Understanding Process Instruction Basics
        ◦ Module Introduction
        ◦ The Role of Process Instructions in Business and Tech Writing
        ◦ What Process Instructions Are Not
        ◦ The Organization for Process Instructions
        ◦ Using Graphics and Images in Process Instructions
        ◦ Analyzing a Process Instructions Audience
        ◦ Module One Wrap-Up Checklist
    ● Drafting the Introduction to Process Instructions
        ◦ Deciding on the Title
        ◦ Including All Elements of an Introduction
        ◦ Working With Warnings and Cautions
        ◦ Exploring a Sample Introduction
        ◦ Module Checklist
    ● Drafting the Body to Process Instructions
        ◦ Module Intro
        ◦ Pacing Steps According to a Reader's Needs
        ◦ Placing the Action Prominently in a Step
        ◦ Working With Feedback Statements
        ◦ Picking an Appropriate Numbering System
        ◦ Exploring a Sample Process Instructions Body
        ◦ Module Three Checklist
    ● Drafting the Process Instruction Conclusion
        ◦ Developing Process Instructions Conclusions
        ◦ Working With Troubleshooting Sections
        ◦ Exploring a Final Draft of Instructions
        ◦ Where to Go for More Information
        ◦ Module Four Checklist


Course Fee:
USD 29

Course Type:


Course Status:



1 - 4 hours / week

This course is listed under Development & Implementations Community

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