Writing Process Instructions and Directions
Pluralsight
Course Summary
Process instructions and directions are some of the most common kinds of writing for IT professionals. This course covers writing an introduction to a set of instructions, managing safety warnings, formatting and presenting individual steps, analyzing the audience and situation, working with visuals, and developing a troubleshooting section.
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Course Description
Process instructions and directions are some of the most common kinds of writing for IT professionals, whether they’re incidental responses to things like email queries or full-fledged manuals. This course covers writing an introduction to a set of instructions, managing safety warnings, formatting and presenting individual steps, analyzing the audience and situation, working with visuals, and developing a troubleshooting section.
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Course Syllabus
Understanding Process Instruction Basics- 24m 31s
—Module Introduction 6m 12s
—The Role of Process Instructions in Business and Tech Writing 2m 42s
—What Process Instructions Are Not 2m 55s
—The Organization for Process Instructions 1m 43s
—Using Graphics and Images in Process Instructions 4m 31s
—Analyzing a Process Instructions Audience 5m 33s
—Module One Wrap-Up Checklist 0m 53sDrafting the Introduction to Process Instructions- 20m 29s
—Deciding on the Title 2m 21s
—Including All Elements of an Introduction 6m 37s
—Working With Warnings and Cautions 5m 3s
—Exploring a Sample Introduction 5m 8s
—Module Checklist 1m 17sDrafting the Body to Process Instructions- 27m 10sDrafting the Process Instruction Conclusion- 16m 42s