IT Troubleshooting Skill and Process Management
Udemy
Course Summary
Screen, Train and Develop (Troubleshooting Skills and Tools): A Manager's Guide To Building a Service Desk Team
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Course Description
This course is about teaching IT Managers how to standardize troubleshooting skills and procedures to build their all star technical team.
This program teaches managers how to:
- Screen and hire the right applicants objectively
- Design and customize team drills based on their native IT environment
- Build a troubleshooting tool for resolving all kinds of technical issues
Take this one-of-a-kind IT troubleshooting manager’s course now and start building your technical team to provide consistent and reliable technical support.
This course is listed under
Development & Implementations
Community
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