Control charts are very important tools used in Statistical Process Control (SPC) to determine if a manufacturing or business process is in a state of statistical control, that is, they help monitor the stability of a process. In this free online course the learner will be introduced to the main features of control charts including the data points, a centerline (mean value), and upper and lower limits (bounds to indicate where a process output is considered "out of control").
The course describes how control charts visually display the fluctuations of a particular process variable, such as temperature, in a way that lets the engineer easily determine whether these variations fall within the specified process limits. This free online course will be of great interest to all professionals who work in the areas of Six Sigma, Quality Management and manufacturing who would like to learn more about control charts and how they play a central role in monitoring process stability. It will also be of great interest to all learners who would like a career in the area of Six Sigma and quality control.