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Published on 15 February 17

The success of an organisation is determined by a number of factors; the ability to evolve is one of the most important among them. Over the past one decade we saw how quickly businesses evolved from traditional brick-and-mortar model to selling everything online and doing everything on-the-go. The transformation has just begun.

As digital enterprises turn to technologies powered by the latest trends like mobility and cloud, we take a look at some of the latest innovations which redefine office automation in enterprises.

Secure document management

As contracts go digital and emails replace traditional handwritten mails, today’s enterprises have less jobs to do compared to earlier days. At the same time, there is increased concern over the growing security risks to their documents. Leading office automation providers are careful in offering secure document management solutions that protect their customers’ resources from any form of malware threats. Electronic Content Management (ECM) has evolved to deliver powerful business process management capabilities, giving IT the power to centrally control, audit and manage the content.

Secure mobile device management

With Bring Your Own Device (BYOD) trend gaining popularity among enterprises, a vast array of apps is getting connected to corporate network every day. The authenticity of most of these is not verified by the user, so they pose huge risks to enterprise networks. Cybercriminals and advertising networks use them to steal user information and also access corporate data causing great damage to the organisation. Latest innovations in mobile device management (MDM) address the challenges associated with BYOD by delivering integrated control of mobile devices and MFPs. With regular firmware updates, the MDM software also fixes bugs and vulnerabilities in the system.

Device Manager to improve productivity

To bring the best out of mobility in enterprises, organisations turn to efficient productivity tools that generate more value with less investment. Latest device management tools that monitor MFPs and other document output devices have simplified document management in enterprises. Cloud-based software solutions which allow central management of documents further help organisations reduce the manual labor and capex involved in building and managing them in-house. By delivering ease and simplicity, they also bridge the digital gap between small and large organisations.


When we think about collaboration, the first image that comes to our mind is the video conferencing rooms equipped with audio, video and display technology. With innovative collaborations tools entering the market space, the scenario is now changed. The latest tools allow integrated collaboration among devices (up to 20 in some cases) facilitating interactive flat panel meeting among them while also controlling and annotating content to all meeting participants, regardless of if they’re in the room or on the go.

Virtual Office

A virtual office may be considered an extension of a collaborative environment, but with more functionalities added to it to make it function like a full-fledged office. Modern virtual office concept also includes workflow and process management facilities like on-the-go printing, scanning, OCR file conversion, and publishing. Cloud technologies have largely helped this transformation of physical offices to virtual offices. The impact is mostly visible among small and medium businesses (SMBs) which lack resources to build and run costly hardware and software.

While the above innovations in office automation gives a gist of what is in offing for today’s digital enterprises, there’s a lot more to be identified and explored. Since the parameters of office automation differ among businesses, it is important for them to identify the right solution that meets their criteria across all key performance indicators (KPIs).

While selecting office automation solutions, you need to create priorities, for example, ease of operation, cost saving, flexibility, scalability, etc. Next, identify the right IT service provider that can deliver solutions tailored to your business needs. Also, you need to ensure that the service provider delivers dedicated support and ensures hassle-free business operations round the clock. Look for managed document services providers who deliver end-to-end solutions through their dedicated datacentres allowing you to build a cost-effective business model free of all IT challenges.

This blog is listed under Development & Implementations Community

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