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Mobile Workforce Management is a bless for managing employees

Published on 26 March 14

Being a computer based technical issue; mobile workforce management is now on growing. Computer wizards have developed number of software to facilitate intending personal for optimizing its utilization. Factually, ClickSoftware is categorically developed that provides a comprehensive coverage of workforce management (mobile) solutions. It is designed to assist all service organizations to face head-on the challenges of mobile workforce scheduling. By doing optimization, everything like the shifts of employees work, customer demand forecasts, and even the specific routes that the field resources convert to their jobs, is made compatible at ClickSoftware that helps multiple service organizations preserve the data and upgrade their bottom lines.

Ø Simplify and automate the job scheduling and dispatch process of mobile workforce management;

Ø It is one system that handles the entire mobile workforce from appointment bookings, multi-day tasks ,short tasks, crews and contractors and multi-staged jobs;

Ø Complete effective and visibility management of mobile workforce schedules, work orders, tasks timesheets, assets and reporting.

Ø It incorporates the advanced decision-making algorithms and the best business practices into the mobile field service software to monitor the entire service operation with planning, analytics and execution. Over the years, experts are made not just by a software company, but rather the most awarded world primer experts in managing workforce and services.

Mobile Workforce planning

Ø Software on demand forecasting - need to safely predict one’s future demand and accurately schedule and plan the targeted mobile workforce resources

Ø Planning of Mobile workforce - need to minimize same-day risks by allocating resources according to availability workforce;

Ø Shift scheduling - shifts can be allotted and staffed several days, weeks, and even several months ahead with proper projection;

Ø Software for work order management - it manages customers, assets and work orders

Ø Software of optimized mobile workforce scheduling - it manages the service delivery process from start to end and monitor unexpected events with ease using real-time mobile field service software;

Ø Mobile Business Intelligence provides in-depth analysis from current and historical data for preventative actions with immediate corrective measures.

Improve Mobile Employee Productivity.

Under Mobile Workforce Management, employees can utilize the mobile app on its devices to get anytime access to system tools that helps them streamline required communication, travel more efficiently, stay informed in real time, accept jobs and update statuses from remote job sites and capture documentation and job-specific data like on electronic forms for proof of delivery and photos and electronic signatures. The cloud-hosted management application assists the user to stay connected to employees by streamlining field operations and dispatch. Employer can view employee location and assign new assignment s based on proximity to job site. Assist to prepare automate and validate payroll with tamperproof electronic timecards that assists save time and reduce mistakes.

Increase Management Insight.

Back-office integration assists automate processes and analyze trends for detailed informative decision making. One gets a candid and comprehensive view into business activities in the field. Make cost-effective and the most-informed operational decisions based on real-time data.

Optimize Business Operations.

With clearer insight data, Field Force Manager will have the information that is required to improve business operations and back-end report. User is capable to analyze data to assess productivity, job performance, payroll costs, and service satisfaction levels. Integrate data with your company’s back-office systems and business applications, such as payroll, to automate critical functions. With an app that runs a convenient online management portal and on employees’ mobile phones, Field Force Manager keeps user aware of what is happening with mobile employees so they can be better managed.

In addition to all the great benefits, it has been made even more powerful with enhanced geo-fencing, usability and reporting and more details are obtained from its website

This blog is listed under Development & Implementations and Enterprise Applications Community

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