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How Whatsapp can be Useful for Small Business?

Published on 21 July 14

Introduction of Whatsapp and Whatsapp clone script has greatly influenced the performance of small scale businesses. Whatsapp provides a clean platform for conducting small scale business with a professional appearance. Users can personalize their outlooks (status message, wallpaper, photo etc) to create a good impression on the customer.

In most of countries SMS plays a vital role in promoting the products which commits certain budget for small scale industry. This can be replaced by the Whatsapp which encourages free messaging. Also, the messaging is possible across multiple mobile platform like Android, iPhone, Blackberry, Windows etc which reduces the barrier to communicate with customers uniformly.

Advantages of Whatsapp for small business

  • Best communication tool

  • Central place to meet clients

  • Quick response

  • Free international messages

  • Group chats

  • Scheduled Meeting

  • Easy sharing of photos/video/audio

  • No Ads or Games

  • Promote products professionally

  • Build brand name

There are plenty of Whatsapp clone scripts in the market which can be affordable by the small business to maintain a full-fledged social media presence to improve sales. It helps to promote the business as well as gain brand name. Professional chats can be done with up-to-date information of the business being shared among the groups or individual. The product or service detail can be easily shared among the clients with no room for delay. Best support can be provided to the customers.

The main advantage of Whatsapp application is that it allows to share official audio and video instantly. It can save the time and money spend since the files can be shared internationally with no cost. Anyone can get the access to the application from anywhere which makes it flexible for the businesses to follow up their clients and keep track of business communication.

The group messaging helps to conduct meetings or discussions at one's convenience. The small business can be made available to their customer 24X7 which improves the quality of the service with quick response. There is no overwhelming ads or games that may disturb the official discussions. Whatsapp acts like a friendly social media to enhance the small business with less investment and multiplied sales & support.

This blog is listed under Development & Implementations Community

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