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VP Market Research Banking Sector

Location Singapore, Singapore
Posted 21-August-2018
VP Market Research (Banking Sector)
[Description] Reporting to the Head of Customer Experience, you would be responsible for the management and maintenance of the banks Brand and Touch point trackers, NPS tracking, customer satisfaction measurement, performance KPIs etc.
To qualify, you must possess :

Minimum 6 years' experience in market research roles within agencies, banking or financial services
Experience in areas of brand health tracking, NPS tracking, customer satisfaction measurement and other service quality related research techniques
Understanding of what drives customer experience and keeping up on the latest development of service related research
Strong background in working with vast amounts of data
Well versed in Microsoft office and SPSS. Knowledge in R and MySQL will be advantage
Salary details
USD 50000.00 to USD 70000.00

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