2nd Line Infrastructure Engineer - specialist is required to join a leading UK organisation. This is a fantastic opportunity to join an excellent organisation with enterprise technology and career progression.
2nd Line SupportVMware vSphere, NetApp SAN (7mode/Cluster/MetroCluster)Experience managing tickets - escalating where appropriateExcellent customer serviceConcise communication skills and able to give excellent customer service to our customers, with a general ethos of putting the customer firstGood Multi-Tasker and shows grace under pressure
Tier 2 Technologies: Cisco/HP/Mellanox Switches/Firewall/Routers, Cisco UCS Servers, Fujitsu Servers, HP Servers, Nutanix Hyper convergence Servers (VMware, Hyper-V, Acropolis), VMware NSX, Fujitsu SAN, Juniper Firewalls, Microsoft Hyper-V, Microsoft AzureTier 3 technologies: CheckPoint, Trend Micro Deep Security, Trend Micro Worry-Free Business
As a 2nd Line Infrastructure Engineer specialist, you will be required to provide first class customer service across the business, you will be providing support to people across the UK remotely and internal staff also. You will be required to work on projects and have the opportunity to develop your skills.
If you meet the above brief and are eager to take on an exciting new role, apply to this job vacancy and send an up to date CV and cover note as soon as possible.