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Director, Low Cost Acceptance Solutions

Location New York, United States
Posted 16-January-2019
Who is Mastercard?

We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Low Cost Acceptance Solutions

The Global Acceptance and Solutions team is responsible for ensuring merchants of all sizes will continue to play an essential role in the payments ecosystem and in the success of Mastercard. The team will work with Enterprise Safety and Solutions, Advisors, MPGS, Franchise among others to help Mastercard increase acceptance, gain preference, win deals and bring added value to the relationships with merchants. Together with IMK/NAM Merchant and Acceptance Teams, O&T and GP&S around the globe, the team will look beyond current strategies to build our relevance in the marketplace and to expand acceptance. The charter of the group includes building new products and solutions, navigating new business models, new technologies and new partners that will help Mastercard expand its competitive advantage with merchants and acquirers as well as commercialize and enhance merchant offerings.

The Low Cost Acceptance Solutions unit is focused on those two areas: increasing acceptance and evolution of the Point of Interaction (POI). This includes identifying ways to increase acceptance, looking at new technologies and new business models at the POI, such as cloud based devices which facilitate switching of transaction different from traditional players.
The DirectorLow Cost Acceptance Solutions, will have responsibility for leading efforts to identify ways to make it easier for merchants to accept payments via MPOS, understand merchant acceptance best practices, pain points, and potential solutions to enable frictionless commerce and better consumer experience. He/she will formulate to develop solutions for POI, as both consumers and merchants embrace new forms of payments such as contactless, mobile, and omni-channel.
Do you have.
Knowledge of POI technologies, in particular MPOS?
A good understanding of value added services that small merchants desire?
A solid understanding of the merchant acceptance environment, and the various stakeholders in the value chain such as ISOs, ISVs?
An understanding of the acquiring business?
Experience dealing with highly fragmented structures in different markets and map out an user experience that is better for most consumers and merchants?
Passion in moving the needle in overall acceptance?

The role of the Director, Low Cost Acceptance Solutions, is to:
o Device and manage programs to drive acceptance in markets
o Develop global strategy for MPOS and POI
o Apply EMV, Contactless, Mobile payment experience to design and develop new MPOS solutions
o Introduce new rules and standards for MPOS devices to support expansion of contactless and EMV transactions
o Apply Product Management Excellence (PME) practices to new product management and development
o Website and app design and development
o Develop GTM strategy for new products
o Vendor management
Strong knowledge of the POI environment, existing and emerging
o Understand and assess current acceptance practices around the world and the major variations
o Strong understanding of distributed architecture, Middleware design
o Knowledge of POI evolution trends
o Bring Product Management Excellence (PME) practices to emerging acceptance methods
o Understand the product roadmaps of consumer devices and advise product teams on product designs that takes into consideration merchant acceptance.
o Advocate for merchants within merchants and communicate how we as a company can better serve the merchant community with its acceptance experience

All About You
o Strong knowledge of acceptance ecosystem
o Familiarity of merchant checkout operations and value added services
o Strong knowledge of mobile payments
o Strong knowledge of the POI environment, existing and emerging
o Prior experience in developing rules or standards
o Deep understanding of EMV and contactless transactions
o Deep understanding of mobile architecture including TEE, SE, ESE
o Strong knowledge of terminal approval processes
o Prior experience in organizing and managing global programs
o Strong understanding of distributed architecture, Middleware design
o Highly collaborative individual who can manage relationships across multiple functional areas, geographic locations and career levels

Additional capabilities include:
o Superb communications skills.
o Ability to pull parties together and put together programs
o Strong analytical, problem-solving and organizational skills
o Strong leadership skills

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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