The System Specialist is knowledgeable on the usage and support of a collection of Microsoft PC system administrative technologies such as System Center Configuration Manager (SCCM), Active Directory (AD), Group Policies (GPOs), performs patch management, sets up printer queues. Primary role is the following:
1. Develops, administers, owns and maintains system security rules, policies and GPOs. 2. Create, manage and support Active Directory Objects including users, devices, printers and print queues. 3. Performs the development, testing, schedules and deployments all Windows PC operating system patches, feature upgrades and major Windows Operating system upgrades. 4. Provides system support to both HIT and end users. 5. Utilizes PowerShell scripting with most MS platforms including, but not limited to, server and workstation operating systems, Active Directory and = SCCM. 6. Ensure the SCCM servers are update to date with Windows Patches, drivers and other software. Ensure all SCCM and Active Directory servers are replicating/propagating properly. Troubleshoot when necessary and work with vendors to resolve issues. 7. Ensure Antivirus software is properly deployed to all endpoints, ensure full disk encryption on all laptop/tablet devices and encryption keys are securely stored for system restorations. 8. Provides support for Operating, endpoint and application issues, this could be related to hardware, drivers, patches, deployments and other configuration issues.