Responsibilities will include, but not be limited to: 1) Primary responsibility to develop, design, implement and maintain network / telephony infrastructure and security to support all identified business needs, including VOIP telephony system 2) Owns solution design in support of project delivery, technology roadmap execution and third level support to Network Operations, including problem resolution 3) Responsible for schedule, budget and quality of networking solutions 4) Makes recommendations regarding operational improvements 5) Maintenance and support of, LAN/WAN/VOIP architecture and network hardware, software, and applications 6) Provide ongoing review of capacity requirements in order to align with budget planning 7) Definition and coordination of standards, project management, and technology research 8) Ensures up-to-date system and network documentation and inventories 9) Work in concert with software and hardware vendors for problem resolution 10) Coordinate and communicate closely with Senior management and Service Delivery teams during all outages 11) Define the product services roadmap, and ensure vendors are adhering to the highest operational standards by supervising performance management procedures. 12) Stays at the forefront of innovation by maintaining current knowledge of products, services, and market dynamics 13) Utilizes monitoring, mapping and alerting software to proactively collect data and conduct real-time analysis of the performance of the network and telecom systems, mitigating business impacting events 14) Maintains documentation for all operational / support processes for the systems supported by the network and telecom team; automate repetitive processes where appropriate 15) Remains current with new technologies and techniques as appropriate
- Minimum 10+ years experience working with advanced network and telecom systems - Extensive experience in networking and network security with Cisco platforms. - Professional certification such as the CCDP, CCNP, CCNA, CCDE or CCIE with an emphasis on switching, datacenters and/or Voice. - Experience with SDN and SDWAN highly desired - Experience with Unified Communication as a service is a plus - ITIL certification a plus. - Professional expertise in TCP and UDP mechanics including ability to interpret packet captures. - Professional expertise in network protocols and services such as DNS, RPC, HTTP, IPSEC, Oos. - Experience with Cisco switching/routing and advance LAN/WAN configuration for highly available systems. - Integration with telecom provider services such as MPLS and SIP. - Experience working with cross-functional and matrixed teams in a Semicon manufacturing envrionment - Proven history converting complex business processes into simplified system designs.