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Market View Support Analyst

Position Type Permanent
No. of opening(s) 1
Location Singapore
Posted 07-July-2021
Our client is looking for an experienced ION MarketView analyst to support the fixed income trading desks.
Skill-set Requirement
  • Diploma/Degree in Computer Science, Engineering and Information Systems;
  • Good experience in supporting ION Trading Marketview;
  • Experience in PXE admin, Bloomberg TOMS, ION topology, dependencies and trading tools, D2C and D2D;
  • Understanding of Electronic Markets, bonds (government and credits), futures, IRS and CP;
  • Good working experience and understanding of Linux server command-line tools and shell scripting;
  • Ability to communicate effectively with Front office users and key stakeholders;
  • Good Interpersonal skills, Ability to work in a team and Excellent communication skills.

Desirable Skills
  • Good understanding of Agile Scrum, Continuous Delivery concepts.
Job Responsibilities
  • Liaise with Business and Front office users to understand and capture their issues, concerns, requirements;
  • Provide first line of support for the MarketView Application;
  • Perform work in rotational shifts to provide 24/7 on-site or on-call support;
  • Ability to troubleshoot issues and handle Incoming calls, email enquiries from front office users;
  • Diagnose and provide timely resolution for user requests/issues/problems;
  • Ensure Platform health and involve in performance monitoring;
  • Establish good working relationships with users and ensure they can trade effectively and seamlessly on the platform.
Banking/Financial Services
Role Compatibility
Application Maintenance/Support, Business Analysis
Level Compatibility
Business Analyst, Support Manager

Related Posts:

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Fixed income


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Company Details

Sciente International Pte Ltd
Sciente International Pte Ltd

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