Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.
Your Role and Responsibilities The IBM Security Systems Division are looking for candidates with a demonstrated background in technical writing who are interested in working in a challenging software development in our MaaaS360 division. Our ideal candidates must have demonstrated an aptitude and passion for technology and software in the cloud and Mobile devices. Must be able to work in a driven environment and exhibit creative thinking and collaboration. Having the ability to turn ideas into reality, communicate effectively, and work closely with others in teams around the world is essential.
Information Developers will work alongside software development team in providing content to support IBMs Mobile Device Management Platform MaaS360. Theyll work in a fast paced agile software environment and collaborate across multiple teams to provide rich content to meet the needs of our customers and support staff. Responsibilities Write different types of manuals / online content in a clear and concise manner such as release notes, user guides, installation and configuration manuals Be technically savvy in the areas of documentation by being hands-on with new and current product features Be capable of researching for relevant information independently Be proficient in usage of documentation tools systems and aware of new technologies in documentation, industry best practices Deliver the work allocated in time and with quality
Required Technical and Professional Expertise
DITA and the ID Workbench (Oxygen XML editor and transform tools) Ability to work with Adobe Acrobat PDFs Basic graphic design skills and tooling, for example SnagIt, for capturing screens Proficiency in English 5 years+ experience as a technical writer in IT field University degree in a Computer Science or related discipline
Preferred Technical and Professional Expertise
Familiar with IT field related technologies and environment; Cloud, Mobile Devices, etc.. Strong research skill Good interpersonal skills Excellent written, proofreading, and verbal communication skills Detail oriented, organized Proactive and a really good team player Familiar with project management and repository tools a plus
About Business UnitIBMs Cloud and Cognitive software business is committed to bringing the power of IBMs Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environmentswith complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBMWhat matters to you when youre looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunitieswhere you can truly discover your passion? Are you looking for a culture of openness, collaboration and trustwhere everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBMIBMs greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, were also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now its time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.