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Manager - Quality

Location Ahmedabad, India
Posted 20-August-2021
Job Req ID: 15682

Ahmedabad, IN

Function: Technology/ IOT/Cloud

Role TMRF Manager
Job Level/ Designation M1
Function / Department Technology/Quality
Job PurposeThis role is responsible for supporting the Network Quality function by optimal and effective use of all the Network Performance, Optimization and Experience management tools to provide superior Voice and Data experience to the customer for 2G/3G/4G Radio Network.

Key Result Areas/AccountabilitiesNetwork performance analysis through OSS/drive test/crowd sourced data and optimization to improve network quality (2G/3G/4G/VoLTE) customer experience
Provide technical guidance and support to circle zonal team in all aspects of RAN network.Perform in-depth analysis of performance E2E KPIs. Propose technology actions to improve performance.Network heath check to ensure consistent performancedrive SA alarms/parameter audit.Supports new site rollout to achieve monthly target smoothly by driving database audit, SCFT audit Performance monitoringImplementation and acceptance testing of new node/features in co-ordination with partners, Central Quality SNOC Team.Ensure utilization monitoring and timely optimization/deployment of radio network capacity, license capacity, 4G spectrum and Transmission BW upgrade etcEnsuring team development and synergy to deliver high performance culture and safetyDeriving insights from Customer complaints analysis and recommend corrective actionsCore Competencies, Knowledge, Experience
In-depth technical knowledge in radio network parameters optimization (2G/3G/4G/VoLTE).Excellent domain knowledge and on- field optimization experienceHands on experience with optimization tools like Arieso, TEMS, NEMO, Atoll, TEOCOVery good analytical skills to trouble shoot network quality KPI degradation/ customer complaintsPeople management capability, very good cross functional co-ordination.Must have technical / professional qualifications B.Tech Electronics and Telecommunications with 8+ years of experience

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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