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Robotic Process Automation (RPA) Technical Architect

Location Saint Paul, United States
Posted 23-August-2021
Company Summary

Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

Job Description Summary
You will enjoy working in a fast-paced, agile environment automating workflows and streamlining processes where you can expand your learning and apply new technologies. You will be learning and be challenged with the interesting and complex Claim environment and you will be architecting and designing technical solutions while driving adoption of new technologies and design patterns. You will be part of a team of highly motivated and skilled professionals who are leading Travelers digital transformation journey and working on systems that deliver and drive Travelers business value.
If YOU...
Are a passionate technology professional who enjoys solving complex puzzles
Pride yourself on being a quick learner
Are comfortable with ambiguity
Understand business challenges and can develop long-term, sustainable technical solutions
Have an Agile mindset and are value-focused and guided by the Lean-Agile principles
Have the desire to be a lifelong learner, enjoy sharing your knowledge by coaching others, and enable others to continuously improve through mentorship
Above all, measure your own success by the success of your team and the satisfaction you being to our customers

Market Description
Travelers is a property casualty insurer with a rich history of innovation that spans three centuries and has yielded numerous industry firsts. We issued the first insurance policies for automobiles, aircraft liability, accidents in space flight and lunar exploration, and identity fraud expense reimbursement, and we created the first predictive analytical model to help injured employees avoid chronic pain and opioid abuse. We are a leader in personal, business and specialty insurance and the only property casualty company in the Dow Jones Industrial Average.

At Travelers, our single biggest competitive advantage is our people. Every day, our employees move Travelers closer to achieving the vision of being the undeniable choice for the customer and an indispensable partner for our agents and brokers. We are a team driven to fulfilling our promise to take care of our customers, our communities and each other. Thats the power of 30,000 people. All working together to ensure that were performing today and transforming for tomorrow.
Your DAY...
You will explore technology and design patterns that will enable us to maintain our competitive edge in the digital worldYou will be able to influence and set technical direction for our Agile TeamsYou will have the freedom to be open-minded, creative and self-criticalYou will design solutions for new and exciting capabilities that will enable our customers to be better connected and engaged with the claim processYou will have the autonomy to explore new processes, especially in the spirit of Agile - do what works, try new things, and stop doing things that dont workYou will utilize your critical thinking skills to analyze challenges and organize the team around a solution

Minimum Qualifications
Minimum QualificationsHigh School diploma or equivalent required3+ years of experience in enterprise, application, and/or information architecture3+ years of designing/implementing experience required including at least 2 years of Intelligent Automation (RPA) development/architecture experience3+ years of experience designing/implementing .NET Core and .NET framework-based applications

Education, Work Experience, & Knowledge
Ability to serve as a senior technologist and architectural advisor directly influencing the RPA Architectural direction of a large information technology organization via your strong technical leadershipAbility to perform as a lead technologist to masterfully assess and design RPA solutions for varied business processes leveraging an extensive suite of applications and system interfacesAbility to influence and set technical direction for RPA solutionsSkilled at contributing and communicating your expert knowledge of RPA solutions/environments to broad technical and/or non-technical audiencesAbility to architect end-to-end RPA solutions across distributed and host environmentsAbility to influence teams to a future state while understanding the need to make practical decisions along the way. Strong ability to create a following amongst technical and non-technical groupsExpert level knowledge in Architecting, Designing and Developing Automation Anywhere RPA solutionsSignificant experience with the following RPA and Automation Anywhere concepts/technologies:Object Cloning and WLM (queues)Design and development of reusable components/APIs (MetaBots/.NET DLLs/Mulesoft APIs)Accessing .NET DLLs and Web Services (REST and SOAP)Orchestration/Work Distribution design patternsExperience with managing an Automation Anywhere environmentGeneral design and implementation proficiencies (.NET, C#, VB.NET, C++, Micro Services, HTML, PCF, OpenShift, AWS, MuleSoft, Visual Studio IDE, etc)Working knowledge with SQL, MongoDB or other database technologiesAutomation Anywhere and/or other RPA certifications are a plusExposure to/knowledge of the Genesys Contact Center Platform, especially the Intelligent Workload Distribution (iWD) capability, is a plusExperience with Intelligent Capture solutions/platforms (Kofax, Amazon Textract, WorkFusion, Hyperscience, etc.) is a plusAgile framework/methodology experience is a plusBachelors degree in Computer Science or Software Engineering is a plus


Ready to go where youve only imagined? Apply now and move your career to the next level with Travelers.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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