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Infrastructure and Network Analyst

Location Leeds, United Kingdom
Posted 04-September-2021
Description
Position: Infrastructure and Network Analyst

Locations commutable from: Bradford, Halifax, Huddersfield, Brighouse, Leeds, Garforth, Wakefield, Castleford, Selby, Tadcaster, Pontefract, York, Derby, Loughborough, Burton, Stoke, Leicester, Nottingham, Birmingham with home working options 2 days a week

Salary: To 40,000 plus on call rates

A thriving organisation with 50 sites across the UK and Europe, with over 8000 employees and revenues over 500m are embarking on an exciting IT Programme with significant growth and investment to meet growing client demands.

A number of Infrastructure and Network Analyst are required supporting delivery teams across future operating models, installations and project service to our customers covering a wide range of technical disciplines which include:

Principal Duties and Responsibilities:
Working in a broad hands-on role supporting an evolving technical IT infrastructureCovering end user and infrastructure support.Work closely with the Data centre operation team to fine tune critical systemsSupport the Technical Lead for Infrastructure based servicesParticipate in Service Design sessions where technical requirements are captured and documented by the IT Infrastructure TeamProvide 2nd/3rd line Infrastructure SupportWindows Server administration 2003-2019Microsoft 365 administration, including Teams, Exchange, SharePoint and OneDriveSupporting Azure services, such as AAD, SSO, Intune, MFA and Conditional AccessProvide technical support, mentoring and training to the service desk teamDevelop and maintain high quality support documentationResponsible for the monitoring of infrastructure and capacity managementWorking within an ITIL framework (Change, Incident, Problem Management)Support the business needs on an out of hours support rota and enhanced hours during peak periodsSwitch port VLAN changes using Cisco PrimeRaising Firewall changes to be completed my 3rd Party managed serviceCreating and updated network documentation
Experience and Qualifications
VirtualisationCloud Technologies such as AWS and AzureExperience working with 3rd party Data CentresMDM, Intune, Apple Business manager, Android technologiesActive Directory Management DHCP, Group Policies, DNSExperience of supporting server operating systems 2003-2019End user device security (eg BitLocker WSUS)Supporting and developing M365, SharePoint, OneDrive, Teams, ExchangeITIL incident, problem and change managementAnti-Virus and end user securityCCNA

 
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