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Senior Voice Specialist

Location Bengaluru, India
Posted 08-September-2021
Description
Minimum 8years of experience around IT infrastructure support on Cisco Unified Communication Manager, Cisco VOIP, and UCCXplatforms. Additional understanding of other technologies in this space will be a plus.Technical understanding of Gateway protocols (SIP, H.323, MGCP, Call flow VOIP Signaling, RTP, RTCP, Cisco Unity Connection, Cisco Voice Gateway(ISR Router and Analog gateways,different versions ofCisco Unified CommunicationThorough understanding of UCCX Infra and different elements of their networkUnderstanding of ITIL framework (Event, Incident, Change, Config, Problem Management etc

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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