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Internet Sales/BDC Manager

Location Temecula, United States
Posted 17-September-2021


Manages all aspects of Internet BDC including hiring, training, process development, KPI reporting and execution of project planDevelops and manages key deliverables to include both inbound and outbound sales callsEstablishes and attains goals developed by management of providing the customer with excellent service and responsive follow up aimed at increasing sales resultsMentors team to improve customer service levels and daily KPI performanceManipulates and analyzes data to determine improvementsMonitors and reports trends and anticipates future concernsReviews recommendations from team and evaluates suggested process improvementsRecruits, trains, and manages staffLeverages technology, including the CRM platform, as well as telecommunications hardware and softwareEnsures quality customer contacts through call guide development, sales training, and the monitoring of sales representativesDefines, refines, and institutionalized best practices and processes for the team. Requirements:

2 to 3 years of Internet or BDC experience in a dealership environment

Prior experience in leading a team or Internet department required

Previous sales floor experience a plus

Benefits Include:Dental insuranceEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offVision insurance


8 hour shiftWeekends Required

Supplemental Pay:

Bonus pay


BDC: 2 years (Preferred)Management: 2 years (Preferred)

Work Location:

One location

Work Remotely:



Awards & Accolades for MyTechLogy
Winner of
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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