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Expert DevOps Engineer - SAP Basis/ Netweaver

Location Bengaluru, India
Posted 18-September-2021
Description
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because its the best-run businesses that make the world run better and improve peoples lives.


Summary


The C4C Cloud operations manages Cloud landscape for C4C customer across 9 data centers with almost 70 people out of 4 offices in a very dynamic and customer orientated environment state-of-the-art for estimated 2000customers. The purpose of this new position is to create a culture of operational excellence, enabling the whole organization to successfully build, deploy, monitor, and maintain business critical systems in the Cloud. SAP Cloud for Customer (C4C) is the SAP CRM (SaaS) offering, powered by SAP HANA. It is a solutions for sales and service teams to drive revenue growth, reduce sales cycle times and the solutions are supported on a wide range of browers and Mobile.


The Role


Takes the full responsibility for the quality of the delivered tasks and is accountable for the success.
Working closely with Internal/External Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery.
Brings technical or application expert knowledge into the operation.
Support cross-functional, team projects across CX organization.
Ability to quickly understand and articulate new product technical requirements.
Own, Lead and coordinate operational tasks, customer escalations, process improvements.
Participate and contribute towards organizations goals and objectives, collaborating with multiple teams and solutions.


Role Responsibilities


12 -15 years of experience in IT and Software delivery and continuous improvement activities.
Extensive experience in operating/administering SAP systemBasis/Netweaver experience
Ability to handle Major Escalations with customers and analyze Performance issues
Very good Database and OS knowledge, HANA experience would be an added advantage
Good understanding of operational framework like ITIL/ITSM. Operations process knowledge is an advantage
Expert knowledge of Basis/Netwaever, Linux, Any DB.
DataCenter experience will be added advantage
Understanding of tools like Wily, LVM
Bachelor or higher university Degree in Computer Science.


WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environmentapply now.

SAPS DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
Experience
Min 12 to 15 Years.

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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