MyPage is a personalized page based on your interests.The page is customized to help you to find content that matters you the most.


I'm not curious
2

Support Analyst - 2nd line

Location London, United Kingdom
Posted 22-September-2021
Description
Desktop, Support, 1st Line, 2nd Line, Support analyst

We are currently looking for a Support Analyst to join our client based in Central London on an initial 6 Month Contract.

This role will require you to work through an Umbrella Solution.
Shift Work: Participate in shift rota, providing cover between 07:00 and 19:00 - Monday to Friday.

As the Support Analyst, you will be joining a large financial client where you will be working on the trading floor, provide a mixture of BAU and project support,

The core systems infrastructure comprises Lenovo/HP/Dell workstations and HP/Cisco Blade Server technology running Windows OS, EMC, SANs, Avaya and IPC telephony systems and Cisco Networks.

Responsibilities include:
Workstation hardware and software buildMaintain automated build for workstations and ServersAdministration, configuration and support of Workstation and Server infrastructure.To have a very good knowledge of infrastructure and to be able to support and enhance that infrastructure through the use of industry standard management tools.Administration, configuration and support of desktop operations.Maintain high availability production environment.Administration and support of the Workstation and printerEnsure that the Workstation and printer environment are fully operational and ready for use 24/7Ensure incidents and service requests reported via the ticketing system are updated with sufficient narrative to ensure a complete audit trail of an incident's life cycle. If you are interested and looking for your next role, please apply a copy of your CV

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
Hidden Image Url