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VP, Operational Risk and Internal Controls Analyst-C13

Location Dallas, United States
Posted 29-September-2021

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Global Functions Technology is a diverse organization comprised of more than 15,000 talented professionals with some of the brightest minds all working together to realize Citi s Vision of growth and economic progress. As a group, we partner with the Finance, Risk, Compliance, and Human Resources teams to drive the delivery of innovative technology solutions using common data, analytics, and platforms. Our technology operates in Real Time environments, capturing and managing market, transaction, and accounting data, as well as the data from millions of customers daily. Our solutions cover all products and geographies in which Citi does business. We are the backbone for reporting across the bank, satisfying our regulatory commitments, enabling our businesses to be nimbler and helping to safeguard customer assets through highly effective controls.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We ll enable growth and progress together.

The GFT Global Production Assurance (GPA) organization provides global application support across all GFT lines of business and strives to continually enhance its services on improving stability, resiliency, and consistency and use strategic technology adoption and reducing inefficient and manual process. Operational Risk analysis play a key first line of defense role to help GPA mitigate risks arising from internal processes, people, and systems. They investigate the procedures/processes an organization undertakes in the course of its operation, and document these activities and tighten up control.

Responsible for the completion of the Business Unit Risk AssessmentsDevelop Risk Mitigation Action PlansExecute continuous inspections processes (detailed walkthroughs and process reviews) designed to identify significant risks and controlsReport key risk and control indicators of department/business unitOversee the operational risk incidents (Risk Issues and associated Corrective Action Plans) to guarantee that timeliness, integrity, and quality control are maintainedIdentifies when corporate policy and standards are modified and perform a review to ensure procedures/process are updated to meet new policy or standardsWork together with other organizational 2nd and 3rd line of defense (ie ORM, Internal Audit, etc.).Stay abreast of current industry standards to move from detective controls to preventative or corrective controlsDevelop and maintain technical knowledge of systems and data to ensure optimal use of technology.


Education: Applicants for the operational risk analyst role are required to have a minimum of Bachelor s degree or equivalent5+ years of process, risk, and control design concepts and governance from an operational risk management or audit perspective.5+ years Program Management experienceMust have working knowledge of ad hoc reporting and research analysis experience. They should also have an understanding of federal, state, and agency standards, and guidelines regulating the industry they desire to work. They are also required to have the ability to execute routine (eg risk control self-assessment) and non-routine (eg independent review) risk management processesInterpersonal skills: It is important that applicants have the ability to interact and build effective working relationships with peers and all levels of managementSound business judgment: It is important that they have strong business acumen and ability to apply practical thinking in solving business problemsStrong analytical skills: They must be able to leverage on data and statistical tools to draw valid conclusions and solve business problemsCommunication skills: The job of an operational risk analyst is a cross-functional role that requires communication and team work with all other departments; so it is essential that applicants have great oral and written communication skills to work effectively with othersSelf-starter: It is also vital that applicants are independent thinkers who can work without supervision, as well as with management to identify risks and controls pertaining to their processes


Job Family Group:



Job Family:

Business Analysis/Client Services


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ('Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the ' EEO is the Law ' poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

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