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Senior Epic PB Systems Analyst -EHR Amb, Access & Revenue

Location Houston, United States
Posted 29-September-2021
The Senior EHR Systems Analyst is a primary support contact for the assigned application and may communicate directly with the Manager to discuss design decisions. He/she communicates directly with the IT analysts and ensures that all key decisions are implemented across the application. The Senior EHR Systems Analyst will be responsible for coordinating and communicating with the end users and representatives from all areas of the hospital related to their specific application.

The Senior EHR Systems Analyst should have an understanding of MD Anderson's objectives for utilizing an EHR and the ability to recognize opportunities for process redesign that will help the organization maximize the benefits of the system.

Standards & Testing: In order to be adequately prepared and trained to build, test and optimize the Epic system, MDA requires that Epic certification be obtained within 180 days of hire. Required certifications must be maintained as assigned.

* Ideal candidates will have Epic PB, Epic PB Claims experience

1. Assist with the development and adherence to standard operating procedures, and maintain build standards (SME Signoff or governance sign off)

2. Adhere to the best practices set by IS division as well as all MDA policies, procedures, and standards

3. Prepare documentation as needed for the implementation of enhancements or new technology

4. Follow documented change control processes and may perform change control audits

5. Perform quality control and testing, and may review the build of other analysts to ensure that solutions are technically sound

6. Clinical Only - Provide clinical expertise for build and testing standards

Build, Content Management and System Configuration:

1. Implement and manage changes or projects for the system in a timely manner while proactively communicating with end users; may prioritize work for the team

2. Maintain/troubleshoot build within EHR

3. Modify Epic content as prescribed by the project team

4. Lead/communicate/participate in the implementation/optimization efforts and receive approval from one or more governing bodies

5. Focus on patient safety when analyzing system configuration and enhancements

6. Perform high risk/complex system maintenance as needed

7. Perform routine build to meet build metrics

8. Manage multiple projects, work with integrated teams and support complex problems

9. Lead and provide expertise to optimize the design and development of systems

10. Provide technical expertise or the design and development of systems

11. Clinical Only - provide clinical expertise to lead the design and development of systems


1. Provide support and problem resolution to customers including SI Events

2. Respond to requests in a timely manner while proactively communicate expectations for procedures, service arrival (ETA), or project deliverables to stakeholders

3. Participate in after-hours application support and downtime procedures

4. Obtain and share technical and workflow knowledge of assigned applications to better troubleshoot and resolve incident

5. Facilitate issue resolution with Epic technical support

6. Clinical Only - Translate clinical communication to technical changes

Liaison, Networking Skills and Business knowledge:

1. Collect and analyze information regarding potential system enhancement and workflow resolution to customers

2. Establish and maintain liaison relationships with customers and OneIS to provide effective technical solutions and customer service

3. Collaborate or lead analysts to obtain technical and workflow knowledge of business operations

4. Manage and execute the adherence to regulatory requirements, quality standards and best practices for systems and processes and collaborates with internal and external stakeholders

5. Attends meetings, participates in workgroups, and/or serves on committees as needed

6. Coach and provide advice, guidance, encouragement, constructive feedback and transfer knowledge to less experienced team members across OneIS and the institution

7. May serve as a team lead

8. Clinical Only - Translate technical build information to clinical customers


1. To provide innovative, quality, and sustainable IT solutions and services. Our success is driven by our people through Integrity and Trust, Partnership, and Quality.

2. Promotes trust, respect, support, and honestly with customers and each other.

3. Commits to being a good partner focused on building productive, collaborative, and trusting relationships with our customers and each other.

4. Models a commitment to excellence and strives to continually improve. Achieves desired outcomes, usability, and value that exceed expectations of others and our own.

Other duties as assigned

Education Required:

Bachelor's degree.

Certification Required:

Must obtain Epic certification issued by Epic within 180 days of date of entry into job.

Preferred Certification:


Experience Required:

Five years of relevant healthcare information technology experience. May substitute required education with years of related experience on a one to one basis. May substitute up to two years of clinical experience or relevant business experience for relevant healthcare information technology experience.

Experience Preferred:


Charge Router, PB related master data (SER, WQF, CER, EAP & BIL), charge/coding review rules and routing, charge interfaces and extracts, charge testing, bill area/procedure/fee schedule maintenance, Security, Specialty Coding/Billing (Research, Transplant, Anesthesia and Surgeon), PB reporting (workbench, application and dashboards).

PB Claims

Payor and Plan maintenance, 835 (inbound payments) and 837s (outbound claims), Claims Status, Claim and Remittance WQs, master file maintenance (CDF, RMO, RMC, EPP and EPM).

Must pass pre-employment skills test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Additional Information

* Requisition ID: 138242
* Employment Status: Full-Time
* Employee Status: Regular
* FLSA: exempt and not eligible for overtime pay
* Work Week: Days
* Fund Type: Hard
* Pivotal Position: Yes
* Minimum Salary: US Dollar (USD) 81,600
* Midpoint Salary: US Dollar (USD) 102,000
* Maximum Salary : US Dollar (USD) 130,000
* Science Jobs: No

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