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Systems Operations Engineer

Location Chennai, India
Posted 02-October-2021
Description
About the Role
Provide hands-on Level 1 & 2 application support (12X7) as part of a team across our entire global footprint including APAC, EMEA and America locations under International Line of Business.

Job Responsibilities
Providing support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services
To maintain, troubleshoot and restore service or data to system
Troubleshoots hardware and software issues using general guidelines, templates or direction from others
Writing and updating documentation and procedures
Participating in migrations from development to production, upgrades, installations and/or configurations of systems
The ability to operate using own initiative in working towards key delivery schedules
The flexibility to work outside of normal working hours to meet deadlines

Essential Qualifications
Technical:
- Bachelors/Masters degree in Computer Science or equivalent
- 5yrs of hands-on IT experience in Supporting Complex Windows/Unix environment web-based enterprise applications.
- Writing SQL Queries for fault diagnostics, resolution or Change controls
- Hands on experience in production monitoring tools
- Production Application Support including customer issues investigation and resolution.
- Should be able to handle Change Requests and be able to deploy the application in Production/non-production environments.
- A good working knowledge of websphere application server and shell scripting knowledge

Non-Technical:
- Excellent verbal and written communication skills and ability to communicate with US partners directly
- Excellent problem solving and analytical skills including debugging skills
- Participating in testing and updating the business continuity plan
- The flexibility to work in ad-hoc shifts when required.
- The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals
Desired Qualifications
-Powershell Scripting or any other scripting language
- Pac2000 (Remedy) ticketing tool
-Autosys Primary : unix / windows administration , WebLogic administration,PeopleSoft administration (PUM ,PIA architecture ,people tools knowledge), Oracle SQL/PLSQL, apache, site minder knowledge
secondary: shell scripting, autosys , tuxedo administration


Market Skills and Certifications


We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 66065
Experience
Min 5 to 8 Years.

 
Awards & Accolades for MyTechLogy
Winner of
REDHERRING
Top 100 Asia
Finalist at SiTF Awards 2014 under the category Best Social & Community Product
Finalist at HR Vendor of the Year 2015 Awards under the category Best Learning Management System
Finalist at HR Vendor of the Year 2015 Awards under the category Best Talent Management Software
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